Inside Sales Representative

Inside Sales Representative

Pleasanton, CA, US

Position Title: Inside Sales Representative

Job Summary: The Inside Sales Representative is responsible for identifying, qualifying, and nurturing new business opportunities with medical device companies seeking outsourced manufacturing, assembly, packaging, and engineering support. This role partners closely with Business Development, Engineering, Program Management, and Operations to support revenue growth and customer acquisition.

Duties/Responsibilities:

Lead Generation and Prospecting

• Research and identify target medical device OEMs and emerging companies.
• Develop outbound prospecting campaigns via phone, email, and LinkedIn.
• Qualify inbound and outbound leads.
• Schedule discovery meetings for Business Development Managers.

Opportunity Qualification

• Assess prospects' product needs, regulatory requirements, volumes, and timelines.
• Determine strategic fit based on company capabilities and manufacturing footprint.
• Maintain detailed notes in CRM.

CRM Management

• Manage opportunities and pipeline in Salesforce, HubSpot, or similar systems.
• Track prospect activity, follow-ups, and conversion metrics.
• Prepare pipeline reports.

Marketing Support

• Follow up on trade show leads.
• Support email campaigns and targeted outreach.
• Coordinate with marketing on messaging and collateral.

RFQ Processing and Quote Development

• Process inbound RFQs for distribution to CFT and external partners
• Source raw material items from vendor network for cost models
• Coordinate with NPD team to develop cost models for manufacturing processes
• Put together quotations for presentation to customers

Cross-Functional Collaboration

• Partner with engineering and operations to understand capabilities.
• Coordinate with business development to transition qualified opportunities.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Skills/Abilities:

Experience

• 25 years of inside sales, business development, or lead generation experience.
• Experience in medical device, life sciences, precision manufacturing, or regulated industries preferred.
• Familiarity with contract manufacturing or OEM sales is highly desirable.

Skills

• Strong communication and relationship-building skills.
• Ability to understand technical manufacturing concepts.
• Proficiency with CRM systems.
• Highly organized and self-motivated.

Preferred Knowledge

• ISO 13485 and FDA-regulated manufacturing.
• Medical device product development lifecycle.
• Contract manufacturing services such as injection molding, metals machining, assembly, sterilization, and packaging.

Key Performance Indicators (KPIs)

• Pipeline value created
• Lead-to-opportunity conversion rate
• RFQ Turn Around Time
• Revenue attributable to sourced opportunities

Education and Experience:

• Bachelor's degree in Business, Marketing, Engineering, or related field preferred.

Physical Demands:

• Sitting, working at a computer for long periods of time.

On-Site/Remote Attendance: This position requires 100% on-site attendance.