Director of Workforce Solutions (Talent Services & Managed Services)

MAU Workforce Solutions

MAU is hiring a Director of Workforce Solutions (Talent Services & Managed Services) in Augusta, GA. As the Director of Workforce Solutions, you will provide strategic leadership for Talent Services and Managed Services operations across a multi-site territory, driving profitable growth, operational excellence, client satisfaction, and workforce solutions that deliver measurable business results.
Benefits Package
Competitive Compensation Package
Medical, Dental, and Vision Benefits
Paid Holidays (11)
Paid Vacation
Great work environment
Employee Assistance Program (EAP)
Care Partners Program
Health Club Reimbursement Program
Additional supplemental benefit programs
401(k)
Salary Continuation
Educational Reimbursement
FMLA available after 12 months of service
Shift Information
Monday-Friday | 8:00 AM to 5:00 PM
Occasional evenings and weekends as business needs require
Career Path
Senior Director
Vice President
Required Education and Experience
Bachelor's degree in Business, Human Resources, or a related field
8+ years of progressive leadership experience in workforce solutions, staffing, recruiting, managed services, consulting, manufacturing operations, human resources, or related industries
5+ years of leadership experience
Demonstrated success leading multi-site operations, workforce solutions, or client service teams across multiple locations
Proven experience managing profit and loss performance, operational metrics, client satisfaction, and profitable business growth
Strong consulting, relationship management, negotiation, and conflict resolution skills
Demonstrated business development experience with a history of growing client relationships and operations
Experience developing and presenting strategic business plans to executive-level stakeholders
Experience managing recruiting performance metrics and operational KPIs
Ability to thrive in a fast-paced, rapidly changing environment while managing multiple priorities
Demonstrated ability to mentor, coach, and develop leaders
Knowledge of applicable employment laws
Ability to travel regionally and nationally
Preferred Education and Experience
Experience leading AI enablement initiatives and utilizing AI tools
Experience developing strategic technology-driven workforce solutions
General Requirements
Executive-level communication and presentation skills
Strategic leadership and business acumen
Strong commercial mindset with a focus on revenue growth
Excellent collaboration, organizational, and time management skills
Analytical and problem-solving abilities
Advanced Microsoft Office and business analytics experience
Innovation mindset with a commitment to continuous improvement
High level of professionalism, credibility, flexibility, and initiative
Strong commitment to quality, ethics, and customer service
Essential Functions
Lead Talent Services and Managed Services operations across an assigned multi-state territory
Develop and execute territory strategies aligned with organizational goals and workforce market trends
Drive profitable revenue growth through client retention, service expansion, and new business opportunities
Partner with Sales and Business Development teams on proposals, presentations, and strategic account growth
Build and maintain executive-level client relationships while serving as a trusted workforce solutions advisor
Manage profit and loss performance, budgeting, forecasting, and financial planning for assigned operations
Analyze business performance and implement corrective actions to achieve operational and financial objectives
Ensure appropriate staffing levels while coaching, mentoring, and developing future leaders
Establish performance objectives, monitor KPIs and OKRs, and implement continuous improvement initiatives
Collaborate with Business Analytics teams to develop forecasting models, workforce analytics, and operational reporting
Prepare and deliver executive business reviews, workforce analytics, and strategic presentations
Drive customer satisfaction through proactive communication, workforce planning, and service excellence
Identify opportunities to improve operational processes, technology adoption, automation, and service delivery
Lead cross-functional initiatives supporting organizational growth, change management, and operational excellence
Foster an "Everyone Sells" culture while identifying cross-selling opportunities across MAU solutions
Work Environment and Physical Demands
Primarily works in a professional office environment
Regular travel to customer locations, including office and manufacturing environments
Customer sites may include industrial equipment, powered industrial vehicles, non-temperature-controlled environments, and GMP clean room settings
Must be comfortable working in varying operational environments
Physical Requirements
Ability to stand and walk for up to 8 hours
Ability to sit for up to 8 hours
Travel
Up to 35% regional travel with occasional overnight travel
Supervisory Responsibilities
This position may directly supervise:
Regional General Managers
General Managers
Site Managers
On-Site Supervisors
Administrative Support personnel

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Vacancy posted a month ago

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