Business Operations Manager, North America

As part of the IFS Ultimo team the Business Operations Manager will partner closely with the CRO for North America and senior sales leaders to drive strategic decision-making and business operations execution across a high-growth SaaS business. 

This role sits at the intersection of strategy operations and commercial execution supporting initiatives such as forecasting go-to-market (GTM) planning Quarterly Business Reviews (QBRs) and sales policy. You will translate data into insights insights into decisions and decisions into scalable processes that support sustained growth. 

Key Responsibilities:

• Own the business operating rhythm including pipeline councils performance reviews and QBRs.
• Own and support sales forecasting including pipeline assessment and scenario planning (worst case best case) to support leadership decision-making. 
• Support the GTM planning process as part of the annual sales strategy cycle including segmentation resource allocation territory design coverage models and quota setting.
• Derive actionable insights into business health and act as a trusted partner to sales leaders in defining corrective actions and strategic priorities.
• Partner across Finance Product Marketing and Sales Operations to align on revenue priorities.
• Lead the design and execution of key strategic initiatives in North America ensuring follow-through from concept to measurable business outcome.

What Youll Gain 

• A high-impact role within a scaling high-growth SaaS organisation. 
• Direct exposure to executive leadership and strategic decision-making. 
• The opportunity to shape GTM and commercial strategy. 
• A collaborative environment focused on learning ownership and continuous improvement. 

Qualifications :

Key Competencies 

• Strong strategic and analytical thinking with the ability to move between detail and big-picture perspectives. 
• Highly structured and organised able to manage multiple priorities in a fast-paced high-growth environment. 
• Commercially minded with a clear understanding of SaaS GTM motions and revenue drivers. 
• Confident communicator able to influence senior stakeholders with data-driven insights. 
• Proactive problem-solver who thrives in ambiguity and enjoys building scalable solutions. 

Qualifications 

Essential: 

• 5 years of experience in Business Operations Strategy RevOps Consulting or a similar role ideally within a SaaS company. 
• Proven experience supporting executive leadership and drivind data-driven decision making.
• Bachelors degree
• Advanced proficiency in Excel and PowerPoint 
• Experience working with Hubspot CRM 

Additional Information :

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. VEVRAA Federal Contractor Equal Opportunity Employer

Remote Work :

Yes

Employment Type :

Full-time