Hotel Assistant Manager

Description

Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available.


Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!

Responsibilities

• Revenue Management
• Financial Results
• Employee Satisfaction
• Guest Satisfaction
• Product Quality, ensuring brand standards
• Developmental Assignments
• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability

Qualifications

• Must have a strong focus on putting the guest first with exceptional customer service experience
• 3+ years of experience working in a hotel or the hospitality industry required
• A proven record of experience managing a team, preferably in a hospitality role, is required
• A high school diploma or GED, and a bachelor's degree is required, preferably in hospitality management or a related field
• Showcase exceptional organizational, communication, and problem-solving skills