Medical Assistant - Primary Care

Job Description

Employment Duration: 3 months (w/ potential for extension)

Ward 86, a nationally recognized HIV primary care clinic at Zuckerberg San Francisco General Hospital, is seeking a compassionate and motivated Hospital Assistant III to join its multidisciplinary care team. This role supports patients with diverse medical and psychosocial needs, including individuals living with HIV, people experiencing homelessness, and individuals who use substances.

Under the supervision of clinic leadership and in collaboration with medical providers, nurses, and allied health professionals, the Hospital Assistant III plays a vital role in ensuring efficient clinic flow and delivering patient-centered care. Responsibilities span both clinical and clerical functions within a dynamic public health setting.

Primary Care & Specialty Clinic Support

• Obtain and document patient vital signs and health screenings in the electronic medical record
• Collect and enter patient demographic information
• Prepare and maintain exam rooms before, during, and after clinic sessions
• Assist with patient flow, rooming, and waiting room monitoring
• Support specialty clinics (e.g., Infectious Disease, Pulmonology, Cardiology, Gynecology, Anal Dysplasia, Golden Compass) by setting up and breaking down equipment and supplies
• Assist providers during clinical sessions as needed
• Transport patients, specimens, and equipment across the hospital campus
• Conduct outreach phone calls as directed
• Administer vaccinations as directed by licensed clinical staff and per hospital policy

Phlebotomy & Laboratory Support

• Perform venipuncture and collect specimens (blood, urine, stool, saliva, mucosal samples) according to hospital standards
• Instruct patients on self-collection of specimens when appropriate
• Ensure proper specimen labeling, handling, and transport
• Perform point-of-care testing and daily equipment calibration
• Maintain laboratory logs, specimen tracking, and inventory
• Support resistance testing workflows and related documentation

Environment of Care & Administrative Support

• Restock exam rooms and maintain clinic supply levels
• Monitor equipment functionality and report issues as needed
• Maintain a clean and organized clinical environment, including exam rooms, waiting areas, and labs
• Assist with supply inventory, requisitions, and ordering as applicable
• Perform other related duties as assigned

Responsibilities

N/A

Qualifications

Required Qualifications:

• Certification from an approved Medical Assistant program; or equivalent combination of training and experience.
• Minimum of three months experience as a Medical Assistant in a clinic setting.
• Knowledge and abilities essential to the successful performance of the duties assigned to the position.

Preferred Qualifications:

• Experience using EPIC and/or APeX

About Us

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information


The final salary and offer components are subject to additional approvals based on UC policy.


Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.


To learn more about the benefits of working at UCSF, including total compensation, please visit: