Server Support

Cloud Engineer

The Cloud Engineer role is responsible for designing, deploying, managing, monitoring, and maintaining cloud-based infrastructure and cloud platform capabilities. Partner with architects, infrastructure analysts, software engineers, other cloud engineers and product line leads to provide robust and reliable cloud capabilities. This includes the development and deployment of new capabilities to support the enterprise cloud engineering needs, the enhancement of existing solutions to advance business capabilities, as well as orchestrating and automation of cloud-based platforms throughout the enterprise.

Cloud Engineer, WE Messaging will be responsible for 3rd level design involving multiple messaging technologies (including; Exchange 2010, Exchange 2016, Exchange Online, cyber intrusion prevention, etc). This is a great opportunity to be involved with a major enterprise wide cloud initiative. In addition to design work, this role also requires 'Follow the Sun' operations support, monitoring, maintenance, incident management, problem management and capacity management amongst other duties.

Years of IT experience, preferably in an enterprise messaging environment Proactive and self-sufficient in finding solutions and learning new technologies Excellent time management, organizational, and problem-solving skills Systems fault finding, analyzing & remediation Strong analytical, teamwork and customer engagement skills Skills:

Preferred: 5+ years of MS Exchange Server Infrastructure design, administration and support experience. Preferred: Experience with cloud migrations and O365 product suite IT knowledge: navigation, security, and scripting Planning skills: ability to plan, organize and coordinate work activities Understands SAFe Agile and familiar with creating features, user stories and contributing to Agile ceremonies A (minimum) basic PowerShell scripting capability

Communicates in a clear, concise manner both orally and in writing.