B2B Market Intelligence & Outreach Specialist

Job Description

Job Description

B2B Market Intelligence & Outreach Specialist

Quest International | Irvine, CA | Onsite
Pay: $28.00 per hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Employment Type: Full-Time

Quest International is seeking a confident, professional B2B outreach specialist to research companies, contact business decision-makers, identify potential service needs, and maintain accurate CRM records.

This is a high-activity, phone-based position requiring approximately 80–120 outbound business calls per day . This is not a social media, graphic design, content creation, or general administrative role.

Responsibilities

• Make outbound calls to businesses and company decision-makers
• Introduce Quest International and explain our technical service capabilities
• Ask structured questions to identify potential business needs
• Research companies, contacts, industries, and market opportunities
• Qualify potential opportunities and coordinate follow-up conversations
• Document call outcomes, objections, contact details, and next steps
• Maintain accurate CRM and spreadsheet records
• Use AI-assisted tools to support research and outreach preparation
• Meet daily goals for calls, conversations, follow-ups, and documentation

Qualifications

• Professional experience in B2B outreach, cold calling, business development, lead generation, inside sales, or a similar role
• Comfortable making high-volume outbound calls throughout the day
• Strong professional phone and written communication skills
• Experience speaking with business contacts and decision-makers
• Experience using CRM systems, spreadsheets, or lead-tracking tools
• Strong research, documentation, organization, and follow-up skills
• Comfortable working onsite in a KPI-driven environment
• Proficiency with Microsoft Excel and Outlook

This Role Is Not a Match for Someone Seeking

• Remote work
• Inbound customer service only
• Social media or content marketing
• Graphic design
• A general office position with limited phone work

Quest International offers medical, dental, and vision insurance, paid time off, a 401(k), life insurance, and long-term growth opportunities.

Quest International is an Equal Opportunity Employer. Qualified applicants will be considered in accordance with applicable federal, state, and local laws.