Gun Customer Service

Gun Customer ServiceDo you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.Responsibilities:Accurately and efficiently process customer transactions through registers to itemize and total customer purchasesCollects payment in form of cash, check or credit from customers and able to provide accurate change when needed, and the transaction receiptRecord daily transactions from cash register to balance drawer by counting money at the beginning and end of each shiftMaintain orderly appearance of personal work space and surrounding areasAssist in entering & processing NICS firearm background checksAssist with gun room housekeepingAbility to carry multiple gun boxes up & down stairsWalking multiple customers across the catwalk to the escalatorsAbility to read, write and comprehend simple instructions, short correspondence and memosDemonstrate multitasking, organization, attention to detail and problem solving skillsExperience in Microsoft Office programs such as Word, Publisher, Excel and Google DocsAbility to calculate figures and amounts such as discounts, interest, commissions, proportions and percentagesPromote the Scheels Visa Rewards card and be able to clearly explain all benefitsExcellent written and verbal communication skillsAbility to complete basic mathematical equationsAbility to deal with problems involving several concrete variables in standardized situationsAssist with all other duties as assignedEnsure all paperwork for firearm sales including but not limited to form 4473, licensing, and background checks are completed accurately and thoroughlyRequirements:Customer ServiceGenuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you"CultureApproach daily tasks, projects and follow-up communication with energy and sense of urgencyCultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impactShow respect and appreciation for others and ScheelsArrive to work and meetings 10 minutes earlyTeam MentalityGenuine interest and action in helping others before yourself, regardless of recognition or rewardTeach-abilityConsistent eagerness to listen, learn, apply knowledge and accept critical feedbackAbility to adapt to a changing work environmentAbility to apply concepts of basic math, grammar, punctuation and spellingDress CodeMeets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partnersEfficiencyDemonstrate pride and ownership of their work while meeting expected deadlinesEducation & Experience:The ideal candidate will have a high school diploma or general education degree (GED); and/or 1-3 months of cashiering experience.Physical Requirements/Lifting Requirements:Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Heavy work – exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.Benefits:Employee Stock Ownership ProgramAssociate DiscountEmployee Assistance ProgramPaid Time OffHoliday Pay401(K)/Roth(K)EQUAL EMPLOYMENT OPPORTUNITYScheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.