Enterprise Applications Manager New Work From Home - USA

We areseekinga highly technical and strategicEnterprise Applications Managerto join our CRM & Revenue Technology team within Revenue Operations. This newly created role sits at the intersection of Revenue Operations and Product Management, serving as the technical bridge between our Salesforce CRM ecosystem and internally developed enterprise applications.

As theEnterprise Applications Manager, you will own the end-to-end delivery of complex integration projects spanningSalesforce,Credit Platform, Data Platform, Entity Management,andOnboarding systems.This role requires a unique blend of technical depth (integration architecture, API design,Workatodevelopment), operational excellence (RevOpsprocesses, data governance), and product thinking (requirements gathering, stakeholder management, feature prioritization).

You will be the primarybusinesspoint of contact for all enterprise application projects, partnering with Engineering, Product, GTM leadership, and Revenue Operations to design scalable integration solutions that enable revenue growth. This is a high-impact, high-visibility role requiring strong technical skills, excellent communication abilities, and a self-starter mentality.You'llbe working in a dynamic environment whereyou'llneed to balance competing priorities, navigate ambiguity, and drive projects from requirements gathering through deployment and ongoing optimization.

Key Responsibilities

• Own the designand deployment of integrations between Salesforce and enterprise applications (Credit Platform, Data Platform, Entity Management, Onboarding) usingWorkatoor similar iPaaS platforms
• Design integration patterns that ensure data consistency, real-time synchronization, and proper error handling across systems;establishintegration best practices and reusable patterns for the team
• Define Requirements forAPI connections between Salesforce and internal applications; understand REST/SOAP APIs, authentication methods (OAuth, API keys), and webhook architectures
• Gather requirementsforcomplexWorkatorecipes including conditional logic, data transformations, lookup tables, error handling, and batch processing;optimizerecipes for performance and reliability
• Implement monitoring, logging, and alerting for all integrations; proactivelyidentifyand resolve integration failures, performance issues, and data quality problems

Project Management & Product Ownership

• Act as technical product owner for enterprise application initiatives; gather requirements from GTM stakeholders, translate business needs into technical specifications, and prioritize feature requests
• Createdetailed technical documentation including integration architecture diagrams, data flow maps, API specifications, and user guides for enterprise applications
• Conduct user acceptance testing (UAT) coordination; develop test plans, manage UAT execution with business users, track defects, and ensure successful production deployment
• Build product roadmaps for enterprise applications in collaboration with stakeholders; balance technical debt, new feature requests, and operational maintenance needs
• CreateSalesforceproductroadmapto support enterprise application integrations, including custom objects, fields, validation rules, process builders, flows, and permission sets
• Manage complex Salesforce data models spanning multiple custom objects and relationships; ensure data integrity andoptimizefor reporting and integration performance
• Create andmaintainSalesforce reports, dashboards, and list views to provide visibility into enterprise application data and integration health for stakeholders
• Collaborate with Salesforce Administrators to ensure alignment on data governance, security model, and platform best practices across all enterprise integrations

Data Governance & Quality Assurance

• Establish and enforce data governance standards for enterprise applications including data dictionaries, field definitions, validation rules, and master data management policies
• Own data quality for all enterprise application integrations; implement automated data validation, cleansing routines, and exception handling to ensure data accuracy

Qualifications

Required Experience & Skills

• 4-6 years of experience in Revenue Operations, Sales Operations, Salesforce administration, or technical product management roles with heavy integration/systems focus
• Hands-on experience building andmaintainingintegrations between Salesforce and other enterprise systems using iPaaS platforms (Workatostrongly preferred; Zapier, MuleSoft, or similar also acceptable)
• Deep Salesforce knowledge including data model, security model, automation tools (Flow, Process Builder), custom objects, and API capabilities; Salesforce Administrator certification preferred
• Strong understanding of API concepts including REST/SOAP, JSON/XML, authentication methods (OAuth 2.0, API keys), rate limiting, and error handling
• Strong SQL skills for data analysis and troubleshooting; experience querying databases and understanding relational data models
• Advanced Excel skills for data analysis, transformation, and mapping exercises (XLOOKUP, pivot tables, complex formulas)
• Experience in B2B SaaS, fintech, or financial services environments with complex revenue operations and compliance requirements
• Understanding of revenue operations workflows including lead-to-opportunity, customer onboarding, and renewal processes
• Systems thinker with ability to understand complex technical architectures and how systems interact across the enterprise technology stack
• Collaborative mindset with experience working cross-functionally across Engineering, Product, Operations, and GTM teams to deliver shared outcomes
• Self-starter with strong ownership mentality; able to take ambiguous requirements and deliver complete solutions with minimal supervision
• Excellent problem-solving and troubleshooting skills; able to diagnose integration failures, data issues, and performance problems methodically
• Strong communicationskills with ability to explain technical concepts to non-technical stakeholders and influence decision-making at all levels
• Exceptional attention to detail and commitment to data quality, security best practices, and technical documentation
• Adaptable and comfortable with ambiguity; able to thrive in fast-paced environments where priorities shift and requirements evolve
• Product mindset with focus on user experience, scalability, and long-term maintainability of technical solutions

Preferred Qualifications

• Workatocertification or extensive hands‑on experience building production-grade integrations inWorkato
• Experience with modern data platforms (Snowflake, Databricks,Fivetran) and understanding of ELT/ETL patterns
• Familiarity with version control (Git), CI/CD pipelines, and DevOps practices for integration deployments
• Experience with credit underwriting platforms, entity management systems, or financial services applications
• Exposure to Agile product management tools (Jira, Asana, Linear) and product development lifecycle
• Experience with API testing tools (Postman, Insomnia) and debugging integration issues
• Previousexperience in a technical product management or business systems analyst role

This is an exciting opportunity to build and scale the enterprise application ecosystem for a growing Revenue Operations team. Ifyou'repassionate about building elegant technical solutions, thrive at the intersection ofRevOpsand Product, and want to make a measurable impact on revenue-critical systems,we'dlove to hear from you.

About Convera

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories.

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.

Pay Transparency Statement

Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is $130,000.00 - $180,000.00 per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may receive higher offers within the posted range.

We also offer a comprehensive benefits package, which may include:

• Retirement savings plan
• Paid time off, holidays, and parental leave
• Wellness programs and mental health resources

Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.