Associate HR Business Partner

Job Description

Job Description

About PracticeTek

Stop scrolling-your dream job might just be here! At PracticeTek, we don’t do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That’s the vibe here: high-energy, high-impact, and 100% human. Ready to jump in? Let’s go!

We’re on a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years, we’ve brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you’ll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you’re building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity.

We believe in showing up with consistent care, staying always ahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren’t just words; they’re how we live, work, and make an impact together.

At PracticeTek, you’ll get to:

• Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs.
• Team up with passionate, talented people who care deeply about patients, providers, and making a difference.
• See your impact firsthand by helping practices deliver care that’s simpler, smarter, and better for everyone.
• Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development.

Why You’ll Love It Here

As part of the TekTribe, you’ll enjoy:

• Comprehensive health, dental, and vision coverage options
• Wellness benefits that support lifestyle, behavioral health, and overall wellbeing
• Flexible paid time off, sick time, and 10 company-paid holidays
• 401(k) plan with company match to help you build your future
• Culture Committee driving initiatives that spark connection, fun, and belonging
• A workplace powered by innovation, collaboration, and energy every day

What You'll Do

The Associate Human Resources Business Partner (Associate HRBP) serves as a trusted resource to employees and managers by supporting employee relations matters, leave administration, accommodations, and day-to-day HR operations. This role plays a key part in fostering a positive employee experience while ensuring consistency, compliance, and alignment with company policies and values.

The Associate HRBP will primarily own Tier 1 employee relations matters and support Tier 2 issues. This role works closely with managers and employees to provide guidance, support workplace investigations, navigate employee concerns, and coordinate leave and accommodation processes.

The ideal candidate is organized, solutions-oriented, empathetic, and capable of handling sensitive situations with professionalism, sound judgment, and confidentiality.

Employee Relations

• Here’s how you’ll help us bring our mission to life and show up as a Trusted Partner:
• Own Tier 1 employee relations matters, including employee concerns, workplace investigations, policy interpretation, documentation, and corrective action processes
• Conduct prompt, thorough, and fair investigations into employee complaints, performance concerns, and policy violations
• Maintain accurate and timely documentation related to employee relations matters, investigations, leaves, accommodations, and employment actions while supporting compliance with company policies and employment laws
• Partner with HR leadership on more complex employee relations matters and escalations
• Identify trends and proactively escalate risks or concerns impacting the employee experience
• Assist with audits, reporting, and HR compliance activities
• Support the administration and coordination of employee leaves of absence and workplace accommodations, including FMLA, ADA, state leave laws, and return-to-work processes
• Build strong working relationships with employees and leaders across assigned business groups
• Partner with managers to provide guidance on employee communication, performance concerns, documentation, workplace expectations, and employee support practices
• Help foster a positive, consistent, and supportive workplace environment by balancing employee advocacy with business needs and organizational values

What You Bring

• Your unique talents are what makes you shine. For this role, success looks like:
• Bachelor’s degree in Human Resources or related field preferred
• 3+ years of Human Resources experience with exposure to employee relations, leave administration, accommodations, and manager support
• Working knowledge of FMLA, ADA, state leave laws, and employment practices
• Experience conducting workplace investigations and managing sensitive employee relations matters
• Ability to navigate confidential and complex situations with professionalism, empathy, and sound judgment
• Strong communication, conflict resolution, and relationship-building skills
• Excellent organizational skills with the ability to manage multiple priorities and cases simultaneously
• Experience supporting managers through performance concerns, coaching conversations, and corrective action processes
• Strong problem-solving and critical-thinking skills
• Ability to balance employee advocacy with business needs
• Comfortable working in a fast-paced, evolving environment
• HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred

Ready to Join?

If you’re excited to bring your ideas, energy, and expertise to a team that’s shaping the future of healthcare, we can’t wait to hear from you. Apply today and let’s make healthcare simpler, smarter, and Better.Together.

The Fine Print (That Really Matters)

At PracticeTek, we determine compensation by considering market data, internal equity, and each candidate’s skills and experience. For this position, we reasonably expect to pay between $80,000 - $100,000. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable.

This job description is not a contract of employment and does not alter the at-will relationship between PracticeTek and its employees.

Requirements

Benefits