TEAM LEAD

Team Lead Job Description

The Team Lead is responsible for providing day-to-day direction and support to warehouse employees while helping ensure productivity, accuracy, safety, and workflow expectations are met. This is a working lead position that requires assisting with warehouse duties while coordinating the activities of assigned team members.

Key Responsibilities

• Provide daily direction to warehouse associates, including pickers/packers, loaders/unloaders, and material handlers.
• Assign work and help prioritize daily workload based on operational needs.
• Work alongside team members performing picking, packing, loading, unloading, shipping, receiving, and other warehouse duties.
• Monitor employee productivity, attendance, quality, and accuracy.
• Ensure orders are picked, packed, staged, and shipped correctly and on schedule.
• Train new employees on job duties, warehouse procedures, equipment, and safety requirements.
• Assist employees with questions and resolve routine workflow issues.
• Communicate staffing, productivity, safety, and performance concerns to warehouse management.
• Verify completed work and help identify inventory or order discrepancies.
• Maintain an organized and efficient work area.
• Ensure employees follow company safety policies and required PPE procedures.
• Promote safe lifting and material-handling practices.
• Assist management with shift start-up, employee assignments, and end-of-shift responsibilities.
• Perform other warehouse and leadership duties as assigned.

Qualifications

• Previous warehouse, distribution, shipping/receiving, or manufacturing experience required.
• Previous Team Lead, Lead Warehouse Associate, or supervisory experience preferred.
• Ability to lead and motivate a team in a fast-paced environment.
• Strong communication and organizational skills.
• Ability to prioritize workload and meet productivity deadlines.
• Dependable attendance and punctuality.
• Basic computer, RF scanner, or warehouse management system experience preferred.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to frequently bend, reach, stoop, push, and pull.
• Ability to lift and carry up to 50 lbs.