Customer Service Team Member

Are you a friendly and customer-oriented individual who enjoys working in a fast-paced environment? Do you thrive as part of a dynamic team and take pride in delivering exceptional service? If so, we have an exciting opportunity for you to join our team as a Front of House Team Member at our fast food restaurant!

At our restaurant, we value our team members and offer a supportive work environment where you can grow and develop your skills. As a Front of House Team Member, you will play a vital role in our mission to “be a part of our customers’ lives and the communities in which we serve.”

Pay :

Part-Time: $13–$17/hour

Full-Time: $14–$17/hour

Why You'll Love Working for Us:

• Work-Life Balance : We understand the importance of personal time and offer flexible schedules that prioritize work-life balance.
• Growth Opportunities : We are committed to investing in our team members' growth and development. We provide opportunities for career advancement, leadership development, and ongoing training.
• Industry-Leading Customer Service : Join a team that prides itself on delivering the best customer service in the fast food industry. Our dedication to serving our guests and each other sets us apart.
• Team Spirit : We work hard, but never miss an opportunity to celebrate our achievements together.
• Comprehensive Training : No prior experience is required to join our team. We provide thorough training in all aspects of our restaurant operations.

Benefits:

• Health Insurance, 401(k) + Vacation Pay (Full-Time Team Members)
• Scholarship Opportunities to help you grow your future
• Free Employee Meals each shift — enjoy great food while you work
• No Sundays — spend your day off with family and friends
• Clear Career Growth Paths with opportunities for advancement, leadership development & ongoing training

Responsibilities:

• Provide excellent customer service by taking orders accurately and efficiently at the front counter or drive-thru using registers or iPads.
• Maintain a clean and organized work area, and assist with stocking and cleaning during non-peak hours.
• Deliver orders to dine-in and mobile order customers promptly and courteously.
• Willing to cross-train in all front of house and back of house positions, including food preparation, fryer, grill, and other stations.

Shift Availability:

• Opener/Day Shift : 6/ 7:00 AM - 2:00 PM (or later if desired)
• Closing Shift : 2/3/4/5:00 pm (or earlier if desired) - Close
• Must have Saturday availability

Qualifications and Skills:

• No experience required.
• Strong customer service orientation with excellent communication skills.
• Ability to work in a fast-paced environment and maintain a positive attitude under pressure.
• Adaptable, dependable, and possess a strong work ethic.
• Must be able to effectively communicate and write in English.
• Comfortable working in various weather conditions and standing for up to 8 hours.
• Able to lift up to 40 pounds and have confident money handling skills.
• Able to comply with Chick-fil-A’s professional appearance guidelines, including no tattoos on the face, neck, or behind the ears

Ready to embark on an exciting journey with Chick-fil-A? Apply now and we will contact you within 1-3 business days to discuss your next steps. Please do not contact the store directly.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Our Chick-fil-A restaurants are locally owned and operated by independent, franchised Operator who invests in the future of Team Members and gives back to the Roanoke community.