IT Support Intern
$20 - $25 per hourPine Street Inn Inc.
ITS Summer 2026 TEMP Pays $20.00 - $25.00 per hour DOE (Salary ranges provided are based on relevant experience and skill set) Location: Pine Street Inn – Boston, MA (HQ at and satellite offices, all within Boston Metro) Reports To: Sr. Network Admin/ Network Administrator Overview Pine Street Inn is seeking a motivated IT Support Intern for a three-to-six-month term to assist with key technology initiatives. This internship offers hands‑on experience in system upgrades, Microsoft 365 transitions, and end‑user support within a dynamic nonprofit environment. Key Project: Technology Upgrade Initiative Assist with upgrading workstations from Windows 10 to Windows 11 Help transition staff from Microsoft Office 2016 to Office 365 Work primarily at our headquarters, with periodic travel to satellite offices, independently or alongside IT staff Responsibilities Prepare and deploy new workstations with updated OS and software Support basic troubleshooting during and after transitions Unplug, transport, and reconnect IT equipment (monitors, desktops, cables, docking stations, etc.) Document completed moves and deployments Follow guidance from IT staff and Operations Manager Qualifications Currently pursuing or recently completed a degree or certification in Information Technology, Computer Science, or a related field Prior experience in a technical support or desktop deployment role (including school or volunteer‑based projects) preferred Familiarity with Microsoft Windows operating systems and Microsoft Office products Must possess a valid driver’s license and maintain a clean driving record, as required by Pine Street Inn. Ability to lift and carry computer equipment (up to 40 lbs) Strong problem‑solving and communication skills Reliable, punctual, and able to work both independently and as part of a team Benefits Gain hands‑on experience with real‑world IT infrastructure and upgrade projects Exposure to enterprise IT operations in a mission‑driven nonprofit environment Opportunity to work with and learn from experienced IT professionals #J-18808-Ljbffr Pine Street Inn Inc.
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