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Fraud & Claims Call Quality & Compliance Analyst

Citizens Bank

Citizens Bank is looking for a Fraud & Claims Call Monitoring analyst to conduct independent monitoring reviews in a hybrid work environment. This role requires attention to detail to ensure compliance and operational effectiveness during customer interactions. Ideal candidates will possess strong analytical skills and 3-5 years of experience in operations, with a focus on fraud management. Proficiency in tools such as Excel and communication skills are essential. Join us to maintain positive customer experiences while identifying operational improvements! #J-18808-Ljbffr Citizens Bank

Vacancy posted 1 day ago
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