Hotel Night Auditor
Sonesta International Hotels
Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! Responsibilities • Ensure all guests feel they are having an exceptional experience at the property
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications • Must be computer proficient; experience with accounting or reservation software is a bonus
• Excellent customer service and communication skills are required
• Experience in the hospitality industry or guest services is preferred, but not required
• Some college is preferred but a high school diploma or equivalent is required
• Requires a flexible schedule that allows for overnight shift hours
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications • Must be computer proficient; experience with accounting or reservation software is a bonus
• Excellent customer service and communication skills are required
• Experience in the hospitality industry or guest services is preferred, but not required
• Some college is preferred but a high school diploma or equivalent is required
• Requires a flexible schedule that allows for overnight shift hours
Vacancy posted 4 days ago
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