Shift Supervisor

Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel Achieve key performance metrics and ensure efficient daily store operations Ensure regulatory compliance while delivering exceptional customer experience Perform key-holding supervisor opening and closing procedures Supervise staff and retail processes Maintain brand standards in visual merchandising Ensure compliance with state-specific regulations Review, communicate, and enforce company SOPs and communicate changes to employees Provide coaching, training, and development focused on service standards, accountability, and objectives Monitor and maintain store inventory Handle and resolve patient issues and escalations Maintain professional relationships with business partners Maintain strict confidentiality and compliance Perform other tasks assigned by management Requirements High School Diploma required Prior management experience, preferably in retail and/or customer service area is a plus Prior cash handling experience required Strong interpersonal skills and professionalism to communicate with all levels of management and staff Ability to uphold strict confidentiality and discretion Conversational English proficiency Ability to operate electronic equipment, including computer, scanner, printer, and telecommunication devices Ability to comprehend safety procedures Ability to interact respectfully and politely with customers and team members Valid driver’s license and passing MVR background check required for delivery locations only Must pass level 1 and level 2 background checks Must be at least 21 years of age Ability to function independently and work effectively with residents, personnel, and support agencies Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude Ability to move throughout the facility, including tight spaces Ability to push, pull, lift, carry, and position objects up to 50 lbs. Ability to ascend/descend stools, ladders, and steps and work at floor level Visual and auditory acuity with or without job aids Core Competencies Demonstrates strong leadership and supervisory skills in retail operations, ensuring compliance with regulations and delivering exceptional customer service. Proficient in training and developing staff while maintaining brand standards and effective inventory management. Highest-signal resume keywords Retail Management Experience Cash Handling Experience Regulatory Compliance Interpersonal Skills Customer Service Excellence ATS Optimization Keywords Hard Skills Inventory Management Key-Holding Procedures Visual Merchandising Safety Procedures Comprehension Electronic Equipment Operation Soft Skills Strong Interpersonal Skills Professionalism Confidentiality Effective Communication Problem Resolution Certifications & Qualifications High School Diploma Valid Driver’s License Industry Keywords Retail Operations Customer Experience SOP Enforcement Staff Supervision Emotional Distress Management Tools & Technologies Computer Scanner Printer Telecommunication Devices #J-18808-Ljbffr Jobtailor