RN - Director of Home Care Agency

Employee Type FT Exempt Required Degree 4 Year Degree Manage Others Yes Description About Twin Lakes Twin Lakes Community is a leader in senior services, offering Independent Living, Assisted Living, Memory Care, and Skilled Nursing on one campus. We also provide a primary care clinic, on-site therapy, EMT responders, home care, and adult day services. Serving 850 residents and supported by 450 employees, TLC is recognized among the nation’s most successful nonprofit Continuing Care Retirement Communities (CCRC). Our team delivers person-centered care in a supportive, engaging environment where connection, dignity, and wellness matter. Every role contributes to vibrant living, engaging experiences for residents across campus. TLC offers continuing education, career growth, and flexible scheduling to support work-life balance. Full time employees are eligible for a comprehensive benefits package . Be a part of something meaningful - join our team. Home Care Agency Director Position Summary: Responsible for the overall coordination, management, and growth of Twin Lakes Community's private duty home care services. Oversees the recruitment, scheduling, supervision, and performance of in-home care aides to ensure high-quality, person-centered care. Conducts client assessments, identifies individual needs, and develops comprehensive care plans that guide service delivery by Home Care aides. Provides ongoing monitoring and evaluation of client outcomes, ensuring services remain responsive to changing needs while maintaining compliance with regulatory and organizational standards. Serves as a liaison between clients, families, care staff, and healthcare professionals to promote exceptional customer service and continuity of care. Leads business development initiatives aimed at expanding home care services throughout the greater community. Cultivates relationships with healthcare providers, referral sources, community organizations, and prospective clients to increase awareness of available services, generate referrals, and support strategic growth. Identifies opportunities for program expansion and develops outreach strategies that enhance Twin Lakes Community's presence as a trusted provider of in-home care services. Key Responsibilities: Coordinate and manage private duty home care services. Schedule, supervise, and support Home Care aides. Conduct client assessments and develop individualized care plans. Monitor service quality, client satisfaction, and regulatory compliance. Maintain communication with clients, families, and healthcare partners. Develop and implement business development and community outreach strategies. Build and maintain referral relationships within the greater community. Promote the growth and expansion of home care services to meet community needs. Support organizational goals through strategic planning, marketing, and relationship management. Education and/or Experience: An individual with five (5) years of Registered Nurse experience preferred. An individual who has at least 1-2 years of supervisory or management experience in home care, hospice care, or other licensed health care program required. An individual who holds a bachelor's degree in health, business or public administration science preferred. License: Registered Nurse with an active and unrestricted NC nursing license required. Basic Life Support (BLS) license preferred. Twin Lakes Community is an Equal Opportunity Employer committed to administering all employment activities without discrimination and to considering qualified applicants without regard to race, color, religion (including pregnancy and related conditions), sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran or military status, political affiliation, or any other status protected by applicable federal, state, or local law; we provide reasonable accommodations for religious practices and for individuals with disabilities and foster a collaborative, inclusive environment where diverse perspectives are respected and all individuals feel secure, welcome, and heard. #J-18808-Ljbffr Kids for the Future