Reimbursement Specialist

Join Our Team!

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13-Time recipient of the NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success!

We are excited to announce that we are hiring for a full-time hybrid position. Work in our office location on Tuesdays, Wednesdays, and Thursdays, and enjoy the flexibility of remote work on other days. Benefits included!

Competitive Pay

Advancement Opportunities

Medical, Dental & Vision Insurance

HSA Account w/Company Contribution

Pet Insurance

Company provided Life and AD&D insurance

Short-Term and Long-Term Disability

Tuition Reimbursement Program

Employee Assistance Program (EAP)

Employee Referral Bonus Program

Social Recognition Program

Employee Engagement Opportunities

CALM App

401k (with a matching program) / Roth IRA

Company Discounts

Payactiv/On-Demand Pay

Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays

Reimbursement Specialists

Reimbursement Specialists are responsible for the timely and accurate billing and collections for Medicare, Medicaid, and Commercial insurance carriers.

• Conducts review of rejected claims from the clearinghouse and front-end payor edits, follows up on unprocessed claims, and researches denials for resubmission to ensure timely collection and maximum reimbursement.
• Maintains accurate and complete notes on each invoice worked.
• Responds to patient inquiries received via phone, email, or from other internal departments.
• Assists internal departments and staff with billing related issues.
• Communicates obstacles or challenges to Billing Manager that may lead to inaccurate or untimely resubmission of claims.
• Performs other duties as assigned.

Qualifications

• Graduate of an accredited high school or GED equivalent.
• Minimum of three years of progressively responsible third-party payor reimbursement experience in healthcare.
• Strong knowledge of Medicare, Medicaid and commercial insurance guidelines, procedures, and rules and regulations for HME billing.
• Experience with escalating billing disputes, including appeals, reviews, and redeterminations.
• Excellent communication and customer relation skills.
• Excellent interpersonal and organizational skills (a team player).
• Normal office/clerical motor skills in addition to extensive computer and telephone experience. Brightree experience preferred.