Customer Service Representative - State Farm Agent Team Member

Benefits Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About Our Agency We have been operating as a State Farm agent for 20 years, with an additional 13 years of experience in claims operations and management. Our office team currently consists of around 20 employees across two locations. We value a supportive and stable environment and focus on work‑life balance. Role Description As a Customer Service Representative - State Farm Agent Team Member with Chad Haynes - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a great fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are a customer-focused and empathetic team member. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred. #J-18808-Ljbffr