RN - Case Manager

ED Case Manager

The ED Case Manager is responsible for managing patient care processes in the emergency department, ensuring efficient coordination of services, and facilitating the transition of care from the emergency setting to appropriate follow-up services.

Key Responsibilities

• Conduct assessments of patients' needs upon presentation in the emergency department.
• Develop and implement individualized care plans in collaboration with healthcare teams.
• Coordinate communication between providers, patients, and family members regarding care plans and discharge instructions.
• Identify potential barriers to care and develop strategies to address them.
• Facilitate referrals to community resources and follow-up care as necessary.
• Ensure compliance with relevant policies, regulations, and standards in patient care.

Qualifications

• Experience as an ED Case Manager is required.
• Strong knowledge of emergency care protocols and patient management.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Proficiency in electronic medical records and case management software.

Preferred Skills

• Certification in case management or similar credential.
• Experience with patient advocacy and navigating healthcare systems.
• Understanding of insurance verification processes and reimbursement methodologies.

If you are passionate about delivering high-quality patient care and have experience in emergency department case management, we encourage you to apply for this critical role.