Remote Healthcare IT Direct Messaging Specialist Sr.

Make a difference in the future of global healthcare! Our mission is to standardize, manage and improve the interoperability and usability of clinical data.” Healthcare IT Direct Messaging Specialist Sr. J P Systems provides professional services for large Federal Healthcare IT projects.  Be part of a team influencing the future of clinical data management by helping us to analyze and improve clinical data workflows across the Federal Government. Responsibilities of the Healthcare IT Direct Messaging Specialist Sr.: Support/lead Direct Messaging planning and transition activities for the VHA client. Participate in DirectTrust's work group calls to support work on provider directories, event notifications and Trusted Instant Messaging (TIM+), among others. Responsible for representing the client’s interests within Standards Related Organizations such as DirectTrust, Sequoia Project, CommonWell Health Alliance, and others. Collaborate with internal client partners around topics that may affect the VHA VHIE Health Program, to include how to best transition the HISP to Oracle Health This role will interface with Community Coordinators on Direct Messaging functionality and relevant use cases to help increase their understanding of Direct and support users Review current VHA Direct training guides. Learn how Direct will function in Oracle Health. Modify training materials for the new HISP platform as needed. Update best practices documents to support a transition to the new message hub (HISP). Ability to support users and track their issues to a resolution. Project R equirements : ~ Support /lead VA Direct implementation activities internally and externally. ~Understanding of Legacy VistA and Oracle Health (was Cerner Millennium) Direct systems ~ Provide training/education on tools and processes. ~ Supports strategic development and implementation of national VA Direct workflows and projects. ~ Provide content/input/reviews Direct’s software requirements. ~ Act as a liaison between VHIE Implementation Coordinators, national VA Direct team, and external organizations ~ Identify and document lessons learned. ~ Document weekly activities ~ Support metric collection/reporting/analysis using varioustools. ~HIEs, hospital systems, small practices) ~ Perform troubleshooting internally and externally for Direct Messaging softwareissues. ~Document and track external organization and Direct software related issues in VHA system. ~ Support Project Manager when needed. Troubleshoot, document, escalate, and track Direct software related issues. ~ Strong technical and computer skills for analyzing and interpreting data. Virtual meeting software experience such as MS Teams or GoToMeeting is required. Proficiency in Microsoft Teams preferred. Strong experience developing training guides, user guides, and other Direct Messaging collateral, slide decks and brochures Work collaboratively with other team members to develop policy in support of business requirements. Experience serving as a liaison among internal and external partner groups. A master’s degree or bachelor’s plus 2 years relevant experience, or Associate’s + 4 years relevant experience required in Clinical Informatics, Health Systems, Healthcare, Business, Information Systems or another related scientific discipline is required. A bachelor's degree plus 2 years' experience may be used as an equivalent to a masters or an associate plus 4 years' experience may be used as an equivalent to a master's degree. Although we are 100% virtual, you must be located in one of our hiring states of AZ, CO, FL, GA, ID, IL, MD, MI, TX, VA, or WI. Relocation:Not paid J P Systems does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.