Customer Service Rep

Loan Star Title Loans

Customer Service Representative (Bilingual – English/Spanish Required)

About the Role: Our Customer Service Representatives play a key role in assisting both new and existing customers with loan inquiries, vehicle evaluations, account management, and payments. You'll also communicate with customers daily and make courtesy calls when needed—all while providing friendly, professional service.

What We Offer:

• Competitive salary
• Paid holidays and vacation
• Paid on-the-job training
• Full-time positions
• Medical, dental, vision, and other voluntary benefits available starting on the 91st day of employment
• Never work on Sundays!

What We're Looking For:

• Full-time availability
• Positive attitude and professional demeanor
• Strong communication and customer service skills
• Detail-oriented and organized

Education:

• High school diploma or equivalent required

Experience:

• Previous customer service experience preferred
• Basic computer and data entry skills

Personal Attributes: We take pride in the exceptional service we provide our customers. We're seeking individuals who are motivated, dependable, and honest—those who are ready to build a long-term career and make a difference in their community.

About Us: Loan Star Title Loans is one of America's most respected title loan companies, operating nearly 1,000 stores in more than 20 states. Since opening in 1990, we've helped customers get the cash they need through a process that's fast, transparent, and hassle-free. We take pride in providing excellent customer service with honesty and integrity.

Additional Requirements:

• Must pass company background screening (including credit and criminal checks)