Head of HR Business Process Architecture

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Technology Product & Platform Management

Job Sub Function:
Business Systems Analysis

Job Category:
People Leader

All Job Posting Locations:
New Brunswick, New Jersey, United States of America

Job Description:

J&J HR has an ambitious Vision of digital-first, employee-centric workforce experiences that are simplified, personalized, and measurable. We are designing end-to-end journeys that use automation, data, and AI to orchestrate seamless support "in the flow of work," freeing employees, people leaders, and HR to focus on higher-impact moments that matter


As the Business Architecture Leader, You will be accountable for designing how people, process, and technology come together to deliver end-to-end, persona-centric HR experiences, with a primary focus on the employee experience across complex, multi-functional and multi-system environments.


This role operates as a business architecture and workflow design capability, sitting upstream of product build and system configuration. The leader owns the design of future-state HR workflows, ensuring HR services are intuitive, connected, and outcome-driven-before they are digitized, automated, or AI-enabled.


The role leads a team of workflow designers and works closely with HR process owners, Product Managers, Technology teams, Data & Intelligence, and Change leaders to ensure experiences are designed holistically and delivered consistently across platforms.


Responsibilities:

End - to - End Workflow & Experience Design

• Own the design of end-to-end HR workflows across the employee lifecycle, viewed through the employee persona lens.

• Define how people, process, technology, and data work together across multiple HR systems and touchpoints.

• Design workflows that cut across functions, HR domains, and platforms, eliminating fragmentation and hand-offs.
• Ensure workflows are experience-led, policy-compliant, and operationally viable.

Business Architecture & Future - State Design

• Act as the business architect for HR workflows , translating HR strategy and operating model intent into executable designs.

• Create and maintain future - state workflow blueprints , including:

• Process flows and decision points

• System orchestration and hand-offs

• Roles and accountability clarity

• Experience and interaction patterns

• Define the north - star process maturity (manual → automated → AI-assisted) before digital build begins.

Multi - System & Orchestration Design

• Design workflows that operate across multiple HR systems (e.g., Core HCM, Talent, Learning, Service Delivery tools).

• Define workflow orchestration patterns , including when and how work moves between systems, teams, and channels.

• Partner with Technology and Product teams to ensure designs are architecturally sound and feasible , without owning system configuration.

Team Leadership & Capability Building

• Lead and develop a team of business workflow designers, setting standards, methods, and quality expectations.

• Establish common design artifacts, templates, and playbooks for HR workflow design.

• Build capability in journey mapping, workflow modeling, experience design, and business architecture.

Cross - Functional Partnership

• Partner with HR Operations, Product Owners, and Technology teams to ensure designs reflect real business needs.

• Act as a trusted design advisor to senior HR and Digital leaders.

• Ensure strong alignment between workflow design, product backlogs, and change/adoption plans

Required Skills:

Preferred Skills:
Business Alignment, Cyber Investigations, Developing Others, Fact-Based Decision Making, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Network Configuration Management, Operating Systems (OS), Operations Management, Organizing, Regulatory Compliance, Scripting Languages, Software Development Management, Succession Planning, Systems Development, Systems Management, Technologically Savvy

The anticipated base pay range for this position is :
$150,000.00 - $258,750.00

Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company's long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation -120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year

Holiday pay, including Floating Holidays -13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave - 80 hours in a 52-week rolling period10 days

Volunteer Leave - 32 hours per calendar year

Military Spouse Time-Off - 80 hours per calendar year