Operations Data Analyst, North American Disaster Relief

Job Description


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Samaritan's Purse is seeking an Operations Data Analyst to join our team in North Wilkesboro, NC . You can be a part of a highly professional North American Disaster Relief team. In this role, you will maintain information systems that allow the department to build and maintain situational awareness and understanding of forecasts, emerging incidents, ongoing operations, and available resources. The Analyst will maintain the Operations Centers information-related systems and processes, and synchronize them with systems used by each of the Departments functions. This position plays a key role in ensuring effective communication and operational coordination, both during disasters and steady-state (non-disaster) operations. Come and use your gifts daily to advance the Gospel!


A day in the life of an Operations Data Analyst:


At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.


In the role of Operations Data Analyst , you will have the opportunity to:

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him.
• Support the development, maintenance, and continuous improvement of the ministrys situational awareness through the integration, analysis, and visualization of data from multiple internal and external sources.
• Collaborate with Operations Center leadership, North American Disaster Relief (NADR) stakeholders, the NADR Technology & Data Systems team, and the Samaritans Purse Information Technology department to identify, prioritize, and implement technology and data initiatives that support disaster response operations and situational awareness.
• Support the Operations Center and other teams and/or systems through the development and maintenance of reports, dashboards, views, and processes related to response operations, volunteer coordination, beneficiary tracking, and partner engagement.
• Identify opportunities to enhance department systems, reporting processes, and data workflows; work with stakeholders and the Information Technology department to implement effective solutions.
• Retrieve, transform, and manage data through application programming interfaces (APIs) and extract, transform, and load (ETL) tools to ensure timely, accurate, and actionable information for operational decision-making.
• Provide technical and customer support (to staff and volunteers) for Operations Center systems and tools, including troubleshooting, system administration support, and user guidance for both custom-built and third-party applications.
• Develop and maintain documentation, standard operating procedures (SOPs), and training materials for staff and volunteers related to systems, dashboards, and data processes, and provide training as needed.
• Provide on-call support for Operations Center technology and data needs, including after-hours and weekend support to disaster response activities.
• Stay current on emerging trends, technologies, tools, applications, and analytics relevant to disaster response, situational awareness, and nonprofit operations.
• All other duties as assigned.

Check out why people love serving with Samaritans Purse:

Qualifications & Experience :

• Bachelors degree in Information Technology, Information Systems, Data Analytics, Computer Science, GIS, or closely related discipline and 2+ years related experience and/or training; or equivalent combination of education and experience.
• Experience with business intelligence and data visualization tools such as Tableau, Power BI, ArcGIS Dashboards, or similar platforms.
• Familiarity with relational databases, data integration methods (APIs), and Extract, Transform & Load (ETL) processes.
• Experience supporting or developing dashboards, reports, and data workflows in operational or fast-paced environments.
• Ability to recognize problems, collect and evaluate data, determine solutions, and make logical and actionable recommendations.
• Strong analytical, organizational, and strategic thinking skills, with attention to detail and data accuracy.
• Ability to effectively present information and respond to questions from staff, leadership, and external stakeholders.
• Familiarity with emergency management, disaster response operations, and Incident Command System (ICS) concepts (preferred).
• Experience with geospatial tools (e.g., ArcGIS) (preferred).
• Experience with automation tools, scripting (e.g., Python), or workflow optimization (preferred).
• Twelve credit hours of college-level Biblical Studies preferred, not required.

Job Location: North Wilkesboro, NC

Type: Full-time

Language Requirement: Fluency in English

Benefits:

• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days
• 10 sick days

Samaritan's Purse Mission Statement:


Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.


Samaritan's Purse Statement of Faith:


* We believe the Bible to be the inspired, the only infallible, authoritative Word of God. (1 Thessalonians 2:13; 2 Timothy 3:15-17)

* We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. (Matthew 28:19; John 10:30; Ephesians 4:4-6)

* We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)

* We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)

* We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16, 17, 18; Ephesians 6:12; Colossians 2:6-10)

* We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15)

* We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. (1 Corinthians 12:12, 27; Ephesians 1:22-23)

* We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ. (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)

* We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)

* We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)

* We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10)