Backroom Attendant

Backroom Attendant – Thrift Store

The Salvation Army Family Thrift Store in Overland Park, KS is seeking a reliable, hands-on Backroom Attendant to support donation processing and back-of-house operations. This role is essential to keeping our thrift store running smoothly and directly supports the life-changing work of the Adult Rehabilitation Center (ARC).

If you enjoy physical work, helping others, and being part of a mission-driven team, this position may be a great fit for you.

Join a Mission That Changes Lives

The Salvation Army Adult Rehabilitation Center (ARC) helps individuals overcome addiction and rebuild their lives through faith-based recovery. Every donation, every sale, and every interaction supports this mission. As a Backroom Attendant, you help create a welcoming, efficient donation experience that keeps our mission going strong.

Position Overview

The Backroom Attendant is responsible for receiving, sorting, and processing donated goods while maintaining a clean, organized, and safe donation area. This role works closely with store leadership and production teams to support store productivity and donor satisfaction.

Key Responsibilities

Donation & Backroom Operations

• Greet donors warmly and assist with unloading donations
• Maintain a clean, organized, and safe donation area
• Provide donation receipts and collect donor email addresses when applicable
• Sort, load, and unload donated goods according to center policies
• Power sort donations and support production processes (as applicable)

Customer & Donor Service

• Communicate courteously with donors regarding accepted and non-accepted items
• Suggest pickup services for large donations when needed
• Represent The Salvation Army with professionalism and a positive attitude

Safety & Team Support

• Report accidents, property damage, or customer concerns promptly
• Follow safety procedures and lifting guidelines
• Work collaboratively with store and production team members
• Maintain availability for flexible shifts, including early mornings, evenings, Saturdays, and some holidays

Qualifications

Education & Experience

• High school diploma or currently pursuing one

Skills & Physical Requirements

• Friendly, dependable, and customer-service oriented
• Basic computer and math skills
• Ability to follow instructions and problem-solve in a team setting
• Must be able to regularly lift 50 lbs and occasionally up to 100 lbs
• Comfortable working in variable temperatures and indoor/outdoor conditions
• Ability to stand for extended periods and perform physical tasks

Physical & Work Environment

This role includes standing, lifting, and moving donated goods in both warehouse and store settings. Work is performed indoors and outdoors, with moderate noise, occasional dust, and temperature fluctuations.

Why Work for The Salvation Army

• Make a meaningful impact in your community every day
• Be part of a respected, mission-driven nonprofit organization
• Opportunities for growth and advancement within the ARC network
• Workplace culture grounded in integrity, compassion, and service

Apply Today

If you're motivated by purpose, enjoy hands-on work, and want to serve your community, we encourage you to apply today.

All employees recognize that The Salvation Army is a church and agree to conduct themselves in a manner that upholds its mission and values.

The Salvation Army is committed to caring for those who care for others. We offer a comprehensive, affordable benefits package designed to support your health, your family, and your future.

Our benefits include:

• Medical, Dental, Vision & Hearing Coverage through Anthem Blue Cross Blue Shield – multiple plan options with affordable premiums and low copays.
• Prescription Coverage with Express Scripts – mail-order options for convenience and lower costs.
• Flexible Spending Accounts (FSA) for healthcare and dependent care expenses.
• Employer-Paid Basic Life Insurance and options to purchase additional voluntary life coverage for you and your dependents.
• Short- and Long-Term Disability Insurance through Unum, including income-protection buy-up options.
• Supplemental Aflac Plans (Accident, Critical Illness, and Hospital Indemnity) to help offset unexpected medical costs.
• MetLife Pet Insurance available with preventive care options for your furry family members.
• Employee Assistance Program (EAP) offering 24/7 confidential counseling, legal, and financial resources.
• Paid Time Off (PTO) and Paid Holidays each year.
• Retirement Savings Plan (403b) with employer match eligibility.
• Opportunities for growth, training, and career development within one of the nation's largest and most trusted nonprofits.