Incident and Crisis Management Lead
ITACCEL
Incident & Crisis Management Lead The Incident & Crisis Management Lead is responsible for overseeing and coordinating the organization's enterprise incident and crisis management efforts. This role involves developing, implementing, and maintaining strategies to prepare for, respond to, and recover from unforeseen events that threaten the organization's operations, reputation, or stakeholders. Responsibilities include but are not limited to: Maintain and update the Bank's Incident & Crisis Management (ICM) plan, policies, and documentation in alignment with industry standards and regulations. Lead and coordinate cross-department ICM teams, including activation of the framework during emergencies and providing 24/7 support when required. Conduct risk assessments, scenario planning, and resiliency exercises; oversee post-incident analysis, evaluations, and continuous improvement. Deliver training and workshops for employees and ICM teams; manage communication strategies and protocols for internal and external stakeholders. Collaborate with business leaders, governance teams, and third-party vendors to review plans, validate alternate site programs, and ensure disaster recovery readiness. Participate in audits, examinations, and resiliency projects while staying current with best practices and regulatory requirements. Required Skills: Thorough knowledge & understanding of FFIEC's Business Continuity Management framework. Strong background in Business Continuity, Disaster Recovery and Operational Resiliency knowledge. Strong written & verbal communications skills and the ability to interface with all levels of management. Strong background and understanding of US Financial Institutions key functions, processes and resources. Proficient in MSOffice Suite (Word, Excel, PowerPoint, Visio, and Project Management applications). Required Experience: High School diploma or GED and 5 years of experience developing, implementing and managing incident and crisis management programs for financial institutions. Certified Business Continuity Planner (CBCP) or similar industry certification. Preferred Experience: Bachelor's Degree in a related field, Financial Industry or Banking background. Master Business Continuity Planner (MBCP) or similar industry certification.
$82k - $92k
WTW is seeking a professional in the United States for Incident & Crisis Management Support. The ideal candidate will have 4-7 years of experience in Operational Resilience and Business Continuity. Responsibilities include coordinating response activities, maintaining...SuggestedTemporary work$82k - $92k
Description The Role Incident & Crisis Management Support Support the coordination and facilitation of response activities during operational disruption events Assist with incident communications, stakeholder updates, and response tracking Maintain and update incident...SuggestedTemporary workLocal areaVisa sponsorshipWork visaFlexible hours- ...our Cyber Security division for an Incident Response Engagement Lead in the United States. S-RM is a global... ...developers, investigators, risk managers, and more. You’ll always find a range... ...responding to cyber threat actors. Providing crisis management expertise to help clients...SuggestedImmediate startFlexible hours
S-RM Intelligence and Risk Consulting
New York, NY3 days ago - ...posted by Jobgether on behalf of a partner company. We are currently looking for a Payroll Incident & Risk Lead in Israel. In this role, you will lead the strategic management of payroll risk and incident resolution across global operations. You will be responsible for...SuggestedLocal areaRemote workWorldwideHome officeFlexible hours
$156k - $168k
HealthEdge is seeking an Incident Management professional to support hosted customers during incidents. This role involves coordinating escalated incident processes, communicating with stakeholders, and ensuring rapid service restoration. Candidates should have 2+ years...SuggestedRemote jobFull time- Capital One is seeking a Manager in Workplace Security to oversee the day-to-day physical security operations at various locations in... ...alongside strong analytical and leadership skills. The role emphasizes crisis management and relationship building, as well as implementing...
$135k - $150k
Remote Jobs is looking for a Senior SOC Analyst/Lead who will work remotely and provide expertise in monitoring and incident response. The ideal candidate has extensive experience in cybersecurity operations and has led teams in a Security Operation Center (SOC). This...Remote jobShift work- Aramco is seeking a Crisis Communications and Issues Management Specialist for their Monitoring and Coordination Division. This role involves assessing... ...company's crisis preparedness and media handling during incidents while collaborating with senior leaders to enhance...Permanent employmentFull timeRelocation
- ...communication with stakeholders, and assisting with interagency relief efforts. Ideal candidates are passionate about helping others in crisis, possess strong organizational skills, and are enthusiastic collaborators. Familiarity with essential digital tools is beneficial....Work at office
$58.5k - $61k
...seeking an Investigator to act as the primary investigator for incidents reported to the NYS Justice Center. Candidates should have a... ...investigative reports and providing training on the incident management process. Candidates must be able to travel regularly and maintain...Monday to Friday- Services for the UnderServed is seeking an Incident Management Specialist in New York, NY. The role involves ensuring compliance with incident reporting and protecting individual health and safety. The ideal candidate will join a dynamic team, providing essential training...
- ...Jersey is seeking a Business Support Senior Analyst who will serve as a bridge between operations and IT. The role entails managing communications, incident tracking, and facilitating cross-functional collaboration to improve operational processes. A successful candidate...Full timeWork at office
$310k - $375k
Anthropic is seeking an Incident Response Manager to lead its Safeguards team's operations. This role involves managing the Enforcement On-Call program, coordinating sensitive escalations, and driving automation processes. Candidates should have a background in trust and...- Dormont Manufacturing Co is seeking an Incident Analysis & Learning Lead to lead investigations of operational incidents, ensuring effective learning and improvement. This critical role requires a curious, analytical mindset with strong communication skills and experience...
- ...seeking a Business Support Senior Analyst to bridge revenue cycle business operations and IT teams. The role involves managing production support, incident tracking, and system change requests, while ensuring effective communication across teams. Key qualifications...
- J.P. Morgan seeks a Securities Services Operations Resiliency Manager in New York. This role involves leading incident management responses across Operations, Product, and Technology, ensuring clear communication to senior stakeholders. Candidates should have a strong...
$130k - $160k
Centric Software, Inc. seeks a seasoned professional to lead cloud operations and manage escalations across AWS, Azure, and GCP. Candidates should... ...operations and a strong technical background, including incident management and cross-functional leadership. The position...Full time$150.9k - $226.3k
jobr.pro is seeking an Incident Response Technical Program Manager in New York, NY. This senior role involves leading security and reliability incidents at Harvey, a fast-growing AI company. Responsibilities include end-to-end incident coordination, designing management...- Plaid in New York is seeking a Senior Fraud and Abuse Operations Analyst to safeguard our platform against fraud. You will support incident response, drive investigations, and provide insights that shape our product strategy for fraud mitigation. The ideal candidate...
$68k - $92k
Edelman DXI in New York seeks an Account Supervisor for Crisis & Risk Communications. The role requires a motivated self-starter with... ...relevant experience. Responsibilities include overseeing crisis management accounts, providing strategic guidance, and supporting team...- A leading cybersecurity firm is seeking an experienced professional for managing Security Incident Response and Threat Hunting. The role requires over 8 years of experience in IT Security, specifically in Incident Response, Threat Intelligence, and Digital Forensics. Responsibilities...Remote job
- About the Role The Incident Analysis & Learning Lead plays a critical role in making sense of complex operational events and ensuring the organization... ...immediate or surface‑level issues. Proven ability to manage multiple priorities and remain effective in time‑sensitive...Immediate start
- Smurfit Westrock plc is seeking a Senior Incident Responder in Georgia to lead incident response actions across OT and IT environments. The ideal candidate should have a minimum of six years in a Security Operations Center or Computer Incident Response Team, with expertise...
- 1US37 Strada U.S. Payroll, LLC is seeking a skilled Incident Response Lead to enhance our cybersecurity incident response program. You will act... ...multiple teams. This role calls for expertise in incident management, a strong sense of ownership, and the ability to work...Flexible hours
- ...Senior Analyst in Delaware to act as a bridge between revenue cycle operations and IT teams. This role involves managing production support, leading incident management, gathering requirements, and driving continuous improvement initiatives. The ideal candidate will possess...Full timeWork at office
- A leading recruitment platform is seeking a Payroll Incident & Risk Lead to manage global payroll risk and incident resolution. This role requires extensive experience in payroll risk management and compliance, strong project management skills, and a demonstrated ability...Remote jobWorldwide
- Data Direct Networks is seeking an Incident and Escalation Manager to oversee business-critical incidents and elevating customer service for their global customer base. This senior role requires strong technical fluency and operational judgment to effectively coordinate...
$46.99k - $122.4k
...Alliance for Career Enhancement is seeking a Business Support Senior Analyst to manage the end-to-end production support and project lifecycle. The role involves troubleshooting incidents, optimizing application performance, and coordinating between IT and business teams...Full time- ...Life Insurance Company of America is seeking a Head of Cyber Incident Response to lead incident response efforts and mentor a team of... ...candidate will be an analytical and resilient leader, adept at managing high-impact security incidents while collaborating with various...
- NYU Langone Health in New York is seeking a Social Worker for their Comprehensive Psychiatric Emergency Program. The role involves crisis intervention, timely assessments, and collaboration with interdisciplinary teams to support individuals in psychiatric emergencies....
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