Incident and Crisis Management Lead
ITACCEL
Incident & Crisis Management Lead
The Incident & Crisis Management Lead is responsible for overseeing and coordinating the organization's enterprise incident and crisis management efforts. This role involves developing, implementing, and maintaining strategies to prepare for, respond to, and recover from unforeseen events that threaten the organization's operations, reputation, or stakeholders.
Responsibilities include but are not limited to:
- Maintain and update the Bank's Incident & Crisis Management (ICM) plan, policies, and documentation in alignment with industry standards and regulations.
- Lead and coordinate cross-department ICM teams, including activation of the framework during emergencies and providing 24/7 support when required.
- Conduct risk assessments, scenario planning, and resiliency exercises; oversee post-incident analysis, evaluations, and continuous improvement.
- Deliver training and workshops for employees and ICM teams; manage communication strategies and protocols for internal and external stakeholders.
- Collaborate with business leaders, governance teams, and third-party vendors to review plans, validate alternate site programs, and ensure disaster recovery readiness.
- Participate in audits, examinations, and resiliency projects while staying current with best practices and regulatory requirements.
Required Skills:
- Thorough knowledge & understanding of FFIEC's Business Continuity Management framework.
- Strong background in Business Continuity, Disaster Recovery and Operational Resiliency knowledge.
- Strong written & verbal communications skills and the ability to interface with all levels of management.
- Strong background and understanding of US Financial Institutions key functions, processes and resources.
- Proficient in MSOffice Suite (Word, Excel, PowerPoint, Visio, and Project Management applications).
Required Experience:
- High School diploma or GED and 5 years of experience developing, implementing and managing incident and crisis management programs for financial institutions.
- Certified Business Continuity Planner (CBCP) or similar industry certification.
Preferred Experience:
- Bachelor's Degree in a related field, Financial Industry or Banking background.
- Master Business Continuity Planner (MBCP) or similar industry certification.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Incident and Crisis Management Lead in New York, NY vacancy
- ...DescriptionResponsibilities include but are not limited to:Maintain and update Valley Bank's Incident & Crisis Management (ICM) plan, policies, and documentation in alignment with industry standards and regulations.Lead and coordinate cross-department ICM teams, including activation of the...Suggested
- Anthropic is seeking an Incident & Crisis Management Lead to join the GSIS team to operationalize the crisis management program across physical, supply chain, operational, and reputational threats. You will ensure the right stakeholders are engaged during incidents that...Suggested
$82k - $92k
...Description The Role Incident & Crisis Management Support Support the coordination and facilitation of response activities during operational disruption events Assist with incident communications, stakeholder updates, and response tracking Maintain and update incident...SuggestedTemporary workLocal areaVisa sponsorshipWork visaFlexible hoursWTW inc.
New York, NY3 days ago$82k - $92k
WTW is seeking a professional in the United States for Incident & Crisis Management Support. The ideal candidate will have 4-7 years of experience in Operational Resilience and Business Continuity. Responsibilities include coordinating response activities, maintaining...SuggestedTemporary work$34 - $39 per hour
MSG Entertainment Holdings, LLC is searching for a Lead Security Operations Center Operator in New York City, NY. This role involves leading SOC operations, managing incidents, and mentoring team members. The selected candidate will oversee security technology monitoring...SuggestedHourly pay- ...Center in New York, NY, operates 24x7 to monitor and coordinate crisis response for NBCUniversal assets worldwide. The Global Security... ...ensures timely escalation and informed decision-making during incidents. The Global Response & Intelligence Officer will collate risk data...Worldwide
- ...triaging, investigating, and escalating security alerts and incidents, managing IR tools and services, and supporting the overall IR program.... ...and support of IR tools and services. Act as the Incident Lead during significant security events. Conduct and participate...Local areaWorldwide
B&H Photo Video
New York, NY4 days ago $100k - $120k
...is seeking a qualified individual for a remote role focused on managing daily activities of the SOC. This position requires a Bachelor'... ...of 8 years of IT experience, including 4 years specifically in incident response. An active Secret clearance is also essential. The role...Remote workSkyePoint Decisions
New York, NY1 day ago$10k
...What You’ll Do Respond and assist with security requests and incidents submitted by Ramp team members Review logging, alerting, and audit... ...Operations Center (SOC) Experience with query-based log management solutions (ELK, Datadog, Panther, etc) Strong deductive reasoning...Full timeWork experience placementWork at officeHome officeRelocation packageFlexible hours2 days per weekRAMP
New York, NY3 days ago$150.9k - $226.3k
jobr.pro is seeking an Incident Response Technical Program Manager in New York, NY. This senior role involves leading security and reliability incidents at Harvey, a fast-growing AI company. Responsibilities include end-to-end incident coordination, designing management...- ...Product, Policy, Analytics, and Operations to design scalable processes for preventing, identifying, and responding to high‑risk safety incidents. This role requires a detail‑oriented operator who can own ambiguous problems, translate them into structured workflows, and drive...
$40k
Northeast Counseling Services Inc is seeking a Crisis Stabilization Unit Coordinator to help lead the daily operations of our new 24/7 Crisis Stabilization Walk-In Unit. This full-time, salaried role provides leadership, clinical support, and operational oversight to deliver...Full time- Salesforce, Inc. is seeking a Senior Analyst for Critical Incident Communications to manage customer-facing updates during unplanned service disruptions. You will translate technical details into clear business language and coordinate with engineering, support, and executives...Remote job
- Hyatt Regency Times Square, managed by Highgate Hotels L.P., seeks a Security Manager to... ...security protocols, coordinating responses to incidents, and maintaining strong relationships... ...skills, and a proven track record in crisis management and team supervision. #J-188...
- Zip Co in New York is looking for a professional to drive incident management and oversight of enterprise risks. Responsibilities include analyzing incidents, providing second-line oversight, and ensuring compliance with risk governance. Candidates should have 5+ years...Remote workFlexible hours
- ...surveillance operations and ensure regulatory compliance in a fast-paced gaming environment. You will manage staff, review footage, and coordinate with management to address incidents. The ideal candidate has proven supervisory skills, strong analytical abilities, and a solid...Work at office
- Sophos is seeking an experienced Incident Response & Threat Intelligence Lead to support clients facing sophisticated security threats. You will lead investigations, containment, and response across Windows, Mac, and Linux, while enriching findings with the latest attacker...
- ...experienced IT Administrator in New York to own and advance the DLP program, supervise endpoint operations, and manage identity and access tools. You will triage incidents, tune policies, and collaborate with Security and IT teams to safeguard data and infrastructure. The role...
$58.5k - $61k
...seeking an Investigator to act as the primary investigator for incidents reported to the NYS Justice Center. Candidates should have a... ...investigative reports and providing training on the incident management process. Candidates must be able to travel regularly and maintain...Monday to Friday- CPC Integrated Health in Neptune, NJ seeks a Sr. Crisis Intervention Specialist to deliver crisis intervention and de-escalation to clients and families. The role requires assessing needs, formulating diagnoses, coordinating care and maintaining updated records across...Shift work
- ...experiences, and collaborate with Product Operations and Engineering to drive root-cause analysis and platform improvements. You will build diagnostic tooling, guide incident response, and mentor teams while operating in a global follow-the-sun model. #J-18808-Ljbffr Legora AB
- ...and Domain expertise 8-12 years in IT, with strong Guidewire expertise (PolicyCenter, BillingCenter, ClaimCenter) and Incident Management experience. Lead technical operations for incident management in Guidewire environments, ensuring SLA compliance, service restoration...Permanent employmentContract work
- Madison Square Garden Entertainment Corp. is looking for a Security Operations Center (SOC) Lead Operator to oversee a team during shifts and manage incident responses. The role requires hands-on leadership to ensure effective incident handling and communication with security...Shift work
- nuHarbor is seeking a Cybersecurity Incident Analyst in the United States (New Jersey) to lead investigations from alert through client reporting. You will correlate data from SIEM, EDR, and telemetry to uncover threats, write clear documentation, and mentor junior analysts...
- 1440 Foods is seeking an IT/OT Security Engineer & Incident Response Lead to join our manufacturing security team in New York. You will be the... ...will own security engineering, drive incident coordination, manage EDR and vulnerability programs, and work with our SOC to ensure...
- ...Services is seeking an experienced SOC Supervisor to lead our Security Operations Center operations and... ...improvement. The role combines tactical incident command with strategic people leadership in a fast-paced managed services environment. You will oversee queue health...Remote job
- Eliassen Group is seeking a Lead Support Analyst to oversee the reliability of mission-critical scheduling applications... ...Analysts and coordinate cross-regional triage to ensure incident, problem, and change management aligns with ITIL. This remote role requires on-call...Remote job
- A leading public health system in New York is seeking an Occupational Safety & Environmental Health Coordinator. The ideal candidate will oversee safety initiatives, respond to workplace violence incidents, and educate healthcare personnel. Applicants should hold a Master...Full timeShift work
$60k - $70k
...Harvard Protection Services, LLC. is seeking a Security Operations Manager in New York, NY. This critical role involves overseeing daily security operations, ensuring compliance with regulations, and leading a team of security personnel. The ideal candidate will have a...Harvard Protection Services, LLC.
New York, NY3 days ago- ContactLink Solutions is looking for a candidate to oversee the implementation of language access tasks, develop action plans to enhance productivity, and maintain a database of interpreter performance. The position requires proficiency in Microsoft Office and Power BI...Work at office
ContactLink Solutions
New York, NY5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Incident and Crisis Management Lead. Be the first to apply!
Related searches
- absence management specialist New York, NY
- director of knowledge management New York, NY
- regional director of revenue management New York, NY
- workforce management specialist New York, NY
- director revenue management New York, NY
- endpoint management New York, NY
- weight management New York, NY
- pain management New York, NY
- director vendor management New York, NY
- quality management coordinator New York, NY