Lead Behavioral Health Technician WRTC

Lead Behavioral Health Technician WRTC

The Richmond Behavioral Health Authority is seeking a Lead Behavioral Health Tech at our WRTC to provide general supervision of PRN Behavioral Health Technician staff and unit supervision in the absence of the Program Manager and/or Supervisor. Performs safe and effective human support work maintaining the safety of clients, monitoring clients with special needs, coordinating meal service and delivery, facilitating educational groups, teaching coping skills, overseeing clients performance of ADL's, encouraging clients to adhere to treatment goals, and related work as apparent or assigned. Work is performed under the supervision of the Unit Supervisor and/or Manager. Exercises unit shift supervision and direct supervisory responsibility over the PRN staff.

Essential Functions

• Provides staff supervision and completes annual evaluations.
• Directs and coordinates program activities and enforces program policies and procedures.
• Responds to emergencies and assists in crisis intervention.
• Manages unit supplies.
• Ensures adequate unit staffing.
• Monitors and maintains unit safety; monitors clients and assists them with their activities of daily living; monitors eating/sleeping and hygiene habits.
• Facilitates and assists with the development of program groups and completes group documentation and shift documentation per shift.
• Performs direct client service duties by meeting and greeting clients upon arrival to the unit and taking an inventory to check for contraband; ensures beds are made and orients client to the unit.
• Ensures laundry duties for unit and client laundry is done; assigns staff to assist clients with special needs & serve meals.
• Engages and provides verbal support for clients face to face constantly and completes progress notes for every engagement.
• Coordinates discharges in full consultation with the case management team.
• Completes shift reports.
• Performs clerical duties as needed.
• Attends meetings, trainings and seminars as assigned.

Position Requirements

Education and Experience

• Minimum of a bachelor's degree in any field required; current enrollment may be considered for those professionals who are registered as a QMHP-T with the Virginia Board of Counseling.
• Must be registered as a QMHP or QMHP-T with the Virginia Board of Counseling or hold a graduate degree and meet licensure eligibility.
• Please refer to the Board of Counseling website to register and for more information.
• Experience with individuals with mental health, behavioral challenges, substance use disorders and intellectual/developmental disabilities is essential.
• Familiarity with community based behavioral healthcare services preferred.

Special Requirements

• Valid Virginia driver's license.
• Current CPR and First Aid certification (or obtained during orientation).
• Training in verbal de-escalation and non-violent crisis intervention (or obtained during orientation).
• Ability to work weekends, variable shifts and holidays.
• Basic typing and computer skills.

Full-Time/Part-Time - Full-Time

Open Date - 6/3/2026

About the Organization

Join the Fearless! Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond.

Our Mission: RBHA promotes health, wellness, and recovery for the people and communities we serve.

Our Vision: An inclusive, healthy community where individuals are inspired to reach their highest potential.

Our Values: Equity / Innovation / Quality / Inclusion / Accessibility / Transparency / Compassion / Integrity

Creating Healthy Communities - One Person, One Family, One Community at a time.

RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin. Services are provided directly by RBHA staff and through contracts with private providers in the community. Funding is received through fees from consumers, the Commonwealth of Virginia, the City of Richmond, and local and state grants.

Starting Salary Range - $26.72

EOE Statement - Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This position is currently accepting applications.