Maintenance Technician

Job Description

Job Description

Maintenance Technician

Job Description:
The Maintenance Technician is responsible for maintaining the overall condition of the community's common areas and ensuring that all maintenance work orders are completed in a timely and professional manner. They must maintain a positive relationship with residents, staff, and vendors while adhering to the community's policies and procedures. Additionally, they must be cost-effective, productive, and organized while being able to document their work effectively.

Responsibilities:
Communication

• Maintain a professional and courteous relationship with residents, staff, and vendors.

• Your community manager is responsible for everything that happens on your property. Make sure to communicate and receive approval on all aspects of your work.

• Cultivate a productive working relationship with coworkers. Both provide input and take suggestions on ways to constantly improve our communities.

• Your Community Manager may ask you to help coordinate with vendors and oversee projects. Always remember to take time to communicate daily to ensure that each project is on track.

Resident Communication

• Always perform your work and interactions with residents within the guidelines of equal housing.

• Maintain good relationships with our residents. However, if a resident becomes combative, politely excuse yourself and contact the manager.

• Do not engage with violent residents. Remember, we are not the police. Your role is to provide maintenance for the community.

Community Common Areas

• Clean common areas of the community daily to maintain a high level of cleanliness and organization.

• Ensure that the community's curb appeal is maintained by keeping common areas clean and tidy, which can attract new residents and help retain existing ones.

Equipment and Tools

• Maintain and store all equipment and tools owned by the community.

• Ensure that either the lead or manager is aware of the whereabouts of these assets if multiple technicians are on site.

• Do not allow equipment and tools to leave the community without permission from the manager. Your lead or manager may want to implement a check-in and check-out system for tools and equipment.

Work Orders

• Prioritize work orders based on urgency, giving top priority to safety issues and anything that could cause damage.

• Communicate effectively with residents regarding their work orders, setting realistic expectations and avoiding overpromising and under delivering.

• Provide accurate timelines for completing the work and keep residents updated if there are any delays or changes to the schedule.

Home Refurbs

• Refurbish used homes as needed, which involves utilizing basic carpentry, plumbing, and electrical knowledge.

• Willingness to learn and undergo training or seek advice for unfamiliar aspects of carpentry, plumbing, or electrical work.

Preventative Maintenance

• Oversee the maintenance and safety of community-owned homes

• Ensure the upkeep of community assets for the benefit of residents

Cost effective productivity and time management

• Create and maintain a comprehensive list of supplies needed for multiple projects to minimize trips and save time.

• Purchase commonly used items in bulk to save money and reduce expenses on an ongoing basis.

• Such as light bulbs or plumbing fittings in bulk. This can save up to 50% over buying individually.

• Continuously seek opportunities to optimize maintenance budget and ensure efficient use of resources.

• Prioritize tasks and focus on completing one job at a time to increase productivity and avoid delays.

• Foster a culture of organization and effective communication to streamline operations and improve overall performance.

Documentation

• Ensure all work orders, damage/accident reports, and resident confrontations are properly documented.

• Take clear and detailed pictures to support the documentation process.

If you're interested, please reply to this advertisement or directly email your resume to me at View email address on us.fitly.work or by calling/texting View phone number on us.fitly.work.

I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!