Practice Office Manager (Pediatric Office)

Practice Office Manager Location: Smyrna, GA Schedule: Full-Time | On-site Overview A well-established, physician‑owned outpatient pediatric practice serving the growing Smyrna community is entering an exciting phase of growth and expansion. We are seeking a dynamic and experienced Practice Office Manager to lead daily operations while driving long‑term strategic growth. This high‑impact leadership role works closely with physician owners to enhance operational efficiency, financial performance, and patient experience. Responsibilities Operations & Team Leadership Oversee daily administrative and clinical operations Supervise, mentor, and evaluate staff performance Lead hiring, onboarding, and staff development initiatives Optimize provider scheduling for productivity and efficiency Maintain workflows, vendor relationships, and office operations Financial & Revenue Oversight Monitor revenue cycle performance and A/R trends Oversee billing team operations (non‑transactional oversight role) Review financial reports and provide performance insights Manage accounts payable and expense tracking Identify cost‑saving and revenue optimization opportunities Marketing & Growth Strategy Develop and execute strategies to increase patient volume Oversee digital presence, including website and social media Build relationships with schools, daycares, and local organizations Track KPIs, marketing ROI, and growth metrics Support expansion into new service areas Compliance & Administration Serve as HIPAA Privacy and Compliance Officer Oversee credentialing, payer contracts, and insurance compliance Ensure adherence to regulatory policies and procedures Patient Experience Address complex patient concerns and billing issues Monitor satisfaction surveys and implement improvements Enhance overall patient experience and service quality Strategic Leadership Drive strategic growth and expansion initiativesCollaborate with leadership on business performance improvements Develop and monitor KPIs and operational metrics Support modernization efforts including EMR optimization Balance day‑to‑day operations with long‑term planning Requirements 3-5+ years of medical practice or healthcare management experience in Pediatric Office Pediatric primary care experience - REQUIRED Strong understanding of revenue cycle and billing processes Experience with EHR systems (EPIC preferred) Proven leadership and team management skills Strong financial and operational analysis capabilities Marketing or business development experience is a plus Bachelor's degree in Healthcare Administration, Business, or related field (or equivalent experience) Benefits Health & Dental Insurance 401(k) with company contribution Paid Time Off Performance‑based incentives Leadership development opportunities Long‑term growth potential Practice Hours Monday: 8:00 AM - 5:00 PM Tuesday: 11:00 AM - 7:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 11:00 AM - 7:00 PM Friday: 8:00 AM - 4:00 PM 1st & 3rd Saturday: 8:00 AM - 12:00 PM Contact For more information, please reach out to Riju: at View phone number on click.appcast.io or by Email: View email address on click.appcast.io. #J-18808-Ljbffr Protouch Staffing