Senior Manager Marketing Operations - Aurora, IL

WE ARE AUDIONOVAWhere You Can Belong - Where You Can Grow - Where You Can Have An ImpactSenior Manager, Marketing Operations Salary: $123,000.00-$140,000.00 + BonusLocation: Aurora, IL/HybridHours: 8:30am-5:00pm Mon-FriRole Summary:The Sr. Manager, Marketing Operations is responsible for enabling disciplined execution of the U.S. marketing plan through strong financial management, process rigor, and operational coordination.This role serves as the operational backbone of the marketing organization—ensuring budgets are tracked, spend is controlled, campaigns are coordinated, and the organization operates with clarity and consistency.This role is critical to enabling marketing performance by ensuring the organization operates with financial discipline, executional clarity, and operational consistency at scale. This role is ideal for an operator who thrives in building structure, enabling teams, and bringing clarity to complex, fast-moving environments.Key ResponsibilitiesBudget Management & Financial GovernanceTrack and manage marketing spend across all channels against approved budgetsMaintain up-to-date visibility into spend pacing, commitments, and remaining budgetPartner with Finance on accruals, forecasting inputs, and variance reportingEnsure financial discipline and compliance across the marketing organizationVendor & Invoicing ManagementOwn end-to-end invoicing process across agencies and vendorsEnsure invoices align to contracts, deliverables, and approved budgetsMaintain centralized tracking of vendor spend and commitmentsPartner with Procurement/Finance on contract and payment processesProgram Operations & FulfillmentOversee operational execution of key marketing programs, ensuring alignment between marketing initiatives and front-line impactEnsure timelines, deliverables, and dependencies are tracked and deliveredDrive consistency and standardization across execution processesCapacity & Demand Alignment ReportingBuild and maintain operational visibility that connects marketing demand to clinic capacityProvide visibility into over/under-demand by market, channel, and time periodSurface risks and constraints that may impact marketing performance or patient accessMarketing Calendar & Execution CoordinationOwn centralized integrated marketing calendar across all channels and teamsEnsure campaigns, promotions, and initiatives are visible and coordinatedIdentify conflicts, gaps, or misalignment in execution timingNPS & Customer Feedback ReportingOwn collection, aggregation, and reporting of NPS and patient feedbackEnsure insights are consistently shared with marketing and operations stakeholders to enable improved patient outcomesKey Success MetricsBudget adherence and spend accuracyForecast and pacing visibilityInvoice accuracy and timelinessMarketing calendar completeness and adoptionVisibility into demand vs. capacityQuality and consistency of reporting outputsProfile6–10+ years in marketing operations, business operations, or similar roleStrong financial and process management skillsHigh attention to detail and organizational rigorExperience managing budgets, vendors, and cross-functional workflowsComfortable operating in a multi-channel, multi-location environmentExperience building or scaling operational processes in a growing or evolving organizationWe love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.