Payment Operations Specialist I

About the Position As the Payment Operations Specialist I, you will perform the daily functions required to support the management of deposit product servicing and support. What You Will Do Follow policies and procedures to input, verify, and release domestic and cross-border wire transfers. Meet critical processing deadlines for all payment transactions including ACH, RTP, and FedNow. Serve as back-up support on mobile deposit transactions. Create and submit cash letters to other institutions. Detect and report risks associated with payment transactions. Serve as a backup to coworkers and as additional support for operational functions within Payment Operations and other departments, as needed. Ensure work product and entries are accurate while maintaining productivity according to bank processing deadlines and regulatory requirements. Perform other duties as assigned. Qualifications High school degree required. Prior banking and/or payment operations experience required. Proven attention to detail and excellent organizational skills required. Previous customer service experience preferred. Strong PC skills required along with an ability to quickly learn new systems. Working Conditions Professional office setting. Must be able to move throughout the office and buildings to obtain or relay information as well as effectively utilize a remote support staff. Must be able to perform the essential functions of the position with or without reasonable accommodation. Benefits Medical, Dental, and Vision Insurance for Full-Time employees – Eligibility begins on day one of employment. 401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees – Eligibility begins on day one of employment. Professional Development Reimbursement. At least 3 weeks paid vacation annually – For new employees, paid vacation is adjusted based on start date. Eleven paid holidays. Paid volunteer time. Annual First Internet Bank branded merchandise allowance. Legal Notices Equal Opportunity Employer – Women, Minorities, Veterans and Individuals with Disabilities. If you are a California resident, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location-specific notices is available in our privacy policy. #J-18808-Ljbffr