Account Executive

About Procare

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.

A Little About the Role

We are seeking a dynamic and results-driven Account Executive to join our team. The ideal candidate will be responsible for driving revenue growth, utilization strategies, customer retention through building and maintaining strong relationships with existing customers and identifying new business opportunities within the Head Start industry.

What you’ll do:

• Revenue accountability: Responsible for maintaining and driving revenue growth with new and existing customers through strategic planning and execution.
• Identify Upsell Opportunities: Identify and pursue opportunities to expand business with existing customers through upselling ChildPlus products and solutions.
• Customer Retention: Actively work to retain customers and foster ongoing engagement.
• Contract Negotiation: Negotiate and secure multi-year contract terms with agency leadership that are favorable for both customers and ChildPlus, ensuring mutual benefits and revenue retention.
• Objection Handling: Effectively handle and resolve customer objections to close deals successfully.
• Sales Process Accountability: Drive and take full accountability for the sales process, from initial contact to closing deals.
• Build and Nurture Client Relationships: Develop and maintain strong, long-term relationships with customers to ensure loyalty and trust.
• Account Planning: Organize, plan, and execute account reviews with existing clients.
• Professionalism and Leadership: Demonstrate high standards of professionalism and leadership to inspire confidence and respect.
• Client Satisfaction Assessment: Regularly evaluate client satisfaction to ensure top-level service and support.
• Consultative Approach: Employ a consultative approach to understand client needs and provide tailored solutions
• Industry Knowledge: Possess in-depth knowledge of the Head Start industry to effectively address client requirements.
• Highly Motivated: Demonstrate a high level of motivation to achieve and exceed sales targets.
• Goal Achievement: Consistently meet or exceed sales goals through strategic planning and execution.
• Pipeline Management: Manage the sales pipeline within CRM software to ensure a steady flow of opportunities and timely follow-ups.
• Utilization Strategies: Create and implement strategies to increase customer usage and satisfaction of ChildPlus’ software solutions.
• Strong Communication: Build and execute in-person and virtual presentations to all levels within an organization. Manage the RFP process and response for new and existing customers within portfolio.

Our ideal candidate will have:

• 3 - 5 years' successfully selling SaaS solutions
• Proven experience in Saas sales, Head Start or early childhood education experience a plus
• Strong consultative selling abilities
• Excellent communication and interpersonal skills
• Strong presentation skills with the ability to influence prospect’s decision through story-based sales
• Ability to build rapport and trust with people quickly.
• Strong negotiation and closing skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to analyze market trends, competition, and customer needs to craft tailored proposals and strategies.

Physical Requirements:

• This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
• Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
• Use of computer, telephone, and other office equipment for the greater part of the workday
• Occasional travel may be required for this position

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans
• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement and continued Professional Development
• Fast paced, high energy workplace environment in prime downtown location
• Regular company provided meals

Salary

The annual cash compensation for this role offers an on-target earnings potential of $145,000/year (base + variable commissions)

Location

This position is based in our Atlanta, GA office. Procare operates in a hybrid working model based on business needs. Candidates must be willing and able to work in office a minimum of 3 days per week.