Collections Analyst

Job Description

Job Description

Collections Analyst

St. Louis, MO

*Entry level position! Bachelor's degree in accounting, business, or finance, no experience

Job Description

The Collections Analyst manages a high-volume billing and collections portfolio, ensuring timely customer payments, accurate invoicing, and clean accounts receivable records. This role combines customer contact, detailed financial analysis, and cross-functional collaboration to reduce past-due balances, resolve billing issues, and support continuous process improvements.

Responsibilities

• Contact customers by phone and email to secure timely payments, discuss outstanding balances, and resolve concerns in a professional and service-oriented manner.
• Investigate billing discrepancies, identify root causes, and correct errors to ensure accurate and compliant invoices.
• Manage a portfolio of customer accounts by proactively reducing past-due balances and maintaining current account status.
• Identify and resolve cash application errors, ensuring payments are applied accurately and promptly to customer accounts.
• Investigate and resolve chargeback deductions, working with internal stakeholders and customers to validate, dispute, or correct charges.
• Issue and distribute invoices accurately and on schedule, ensuring all supporting documentation is complete.
• Process new contracts and sales into the billing system, verifying that terms, pricing, and customer information are correctly captured.
• Collaborate with other departments, including sales, finance, and operations, to ensure billing accuracy and resolve account issues.

Essential Skills

• Bachelor’s degree in Accounting, Finance, or a related field, or equivalent relevant work experience.
• At least 3 years of B2B collections experience in a high-volume environment.
• Strong accounting knowledge, including accounts receivable, accounts payable, reconciliation, and general bookkeeping principles.
• Intermediate to advanced Microsoft Excel skills, including use of formulas for analysis and reporting.

This is a Contract to Hire position based out of Saint Louis, MO.

The pay range for this position is $24.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Saint Louis,MO.

This position is anticipated to close on Aug 28, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.