Dock & Door - PM Technician

Dock & Door Technician (Entry Level)

MHI is seeking an Entry-Level Dock & Door Technician who enjoys working with their hands, solving problems, and learning new skills in a fast-paced environment. This role is ideal for someone who is dependable, mechanically inclined, and eager to build a long-term career in the material handling industry. No prior dock and door experience is requiredwe are looking for individuals with a strong work ethic and a willingness to learn.

Why MHI

At MHI, we are committed to being the best partner to our customers by delivering urgency, quality, and exceptional service. Our technicians play a critical role in helping customers keep their operations running safely and efficiently. We provide hands-on training, mentorship, and career development opportunities for individuals who are motivated to learn and grow. If you're looking for a career rather than just a job, MHI offers a path for advancement and long-term success.

Are you

• Someone who enjoys working with your hands and fixing things?
• Mechanically inclined and eager to learn new skills?
• Dependable and willing to take ownership of your work?
• Comfortable working both independently and as part of a team?
• Customer-focused and professional in your interactions?
• Looking for a long-term career with opportunities for growth and advancement?

If so, this may be the perfect role for you.

Next Step:

Complete the Culture Index Survey

(Required to be considered for this position)

What you'll do

• Assist with the inspection, maintenance, and repair of commercial dock and door equipment
• Learn to troubleshoot mechanical and electrical issues under the guidance of experienced technicians
• Perform preventative maintenance on loading docks, overhead doors, dock levelers, and related equipment
• Maintain accurate service documentation and work orders
• Follow all company safety procedures and industry best practices
• Communicate professionally with customers and coworkers
• Maintain tools, equipment, and service vehicles in a clean and organized manner
• Participate in ongoing training and development opportunities
• Support senior technicians on service calls and projects

Expected outcomes (KPIs)

• Successfully complete required training and certification programs
• Demonstrate consistent improvement in technical skills and job knowledge
• Maintain accurate and timely service documentation
• Follow safety procedures and company standards at all times
• Provide professional customer service and communication
• Contribute positively to team productivity and customer satisfaction
• Demonstrate reliability, attendance, and accountability

Background & experience

• High school diploma or GED preferred
• Mechanical aptitude and willingness to learn required
• Prior experience in construction, maintenance, automotive, industrial, or mechanical work is a plus
• Ability to lift, carry, and work with tools and equipment safely
• Ability to work at heights and in various weather conditions
• Strong work ethic and positive attitude
• Valid driver's license with an acceptable driving record

Material Handling Inc.'s commitment to you:

A family owned and operated business that prioritizes well-being of employees.

• Health Insurance three different plans to choose from
• Voluntary Dental Insurance
• Voluntary Vision Insurance
• Company Paid Life Insurance
• Additional Life Insurance if desired
• Short & Long-Term Disability
• 401k with employer match

Additional benefits include:

• Company Van
• $200 boot allowance per year
• Overtime pay for any hours worked beyond 8 per day

MHI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All qualified applicants will receive consideration for employment without regard to any legally protected status.