Patient Service Specialist - Women's Health

Job Description Under the supervision of the Medical Group Practice Manager, the Patient Service Specialist is responsible for providing medical administrative support to the entire patient care team and for gathering and processing the appropriate information needed for the billing of all office charges and coordination of care. The specialist maintains absolute confidentiality of all patient records, medical treatment, and diagnosis, and abides by all policies and procedures of the practice. The position provides support to the entire Medical Group, including covering at other practices as needed. Employees are expected to remain a positive influence in the office and offer input to improve internal processes. Education High school diploma or equivalent preferred. College coursework in business or medical sciences preferred. Previous exposure to Microsoft Windows such as Outlook and Word is required. Keyboarding skills in excess of 50 WPM are essential. Must be able to operate standard office equipment such as a fax machine, copier, and scanner. Must possess competent writing and editing skills, including sound grammar, spelling, and punctuation, and basic competency in mathematics. Must be able to prioritize multiple tasks and work with frequent interruptions. Successful applicants will have a customer‑service orientation and the ability to communicate and listen effectively. Experience 2‑4 years in a similar office administrative position preferred. Previous medical office experience or completion of a medical terminology course preferred. Previous experience with computers required. Demonstrated experience in effective customer service required. #J-18808-Ljbffr