Reservations Supervisor
$19 per hourJay Peak Resort
- Reservations SupervisorJay Peak - Jay, VT 05859## OverviewSalary Range$19.00 - $19.00 HourlyPosition TypeFull Time## DESCRIPTION**WHY WORK AT JAY PEAK?**We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone-we’re looking for you.**IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET*** $19.00/hr* Paid Vacation & Sick Time* Paid Maternity & Parental Leave* Medical, Dental, Vision, Accident, Hospital Indemnity, Life & Disability Insurances* 401k program eligibility with employer match after a year of employment with 1,000 hours of service* FREE or deeply discounted season passes for you and your dependents* Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)* Seasonal employee parties* Regular free employee breakfasts/lunches, family events, and parties* For a full listing of employee perks both on and off-property, click hereSUMMARYDirects Reservations agents, trains reservationists and front desk persons as necessary to sell resort offerings and input reservations for guest packages and accommodations. Helps manage employee schedule, troubleshoot personnel issues, coaches performance of agents in collaboration with the Lodging Bureau Director and HR. May attend some management and operational meetings as required to keep department in line with events at resort and making sure the department is meeting the resort needs. Assists in reporting, rate building/maintaining, coordinating upkeep of phones, software and materials needed for the department. ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned) Manages the extra-net for internet marketing sites. * Manages the phone management system, reports and analyzes production of reservationists.* Receives contracts detailing room allotments for conventions from sales representative and feeds information into terminal.* Corresponds with groups and travel agents to answer special requests for rooms and rates.* Tabulates reports daily and monthly reports and ensures delivery to appropriate users.* Delegates calls and trains reservationists on new sales techniques and customer service opportunities.* Determines work procedures, prepares work schedules, and expedites workflow.* Studies and standardizes procedures to improve efficiency of reservationists.* Performs the work of reservationists as needed.* Adjusts errors and manages guest’s complaints.* Other duties as assigned by supervisor, which could be directly related, or unrelated to original position. # SUPERVISORY RESPONSIBILITIESDirectly supervises up to 20 employees in the Reservations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.## QUALIFICATIONS# To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. # EDUCATION and/or EXPERIENCEAssociate's degree (A. A.) or equivalent from two-year college or technical school; or 5 years related experience and/or training; or equivalent combination of education and experience. # LANGUAGE SKILLSAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. # MATHEMATICAL SKILLSAbility to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. # REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. # COMPUTER SKILLSTo perform this job successfully, an individual should have knowledge Property Management Systems, strong background in Microsoft Office software. # OTHER QUALIFICATIONSTo perform this job successfully, an individual should have knowledge Property Management Systems, strong background in Microsoft Office software. Knowledge of Sirius and Inntopia useful but not required. # PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. # WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. # RESORT CONDITIONSThis is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multilevel buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Work days and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.
- J-18808-Ljbffr Jay Peak Resort
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Reservations Supervisor in Montpelier, VT vacancy
$16.82 - $20.24 per hour
...Guest Service Supervisor Our Guest Service Supervisor is responsible for accomplishing store objectives by supervising staff and organizing... ..., skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for...SuggestedLocal areaFlexible hoursShift workNight shiftGlobal Partners
Montpelier, VT4 days ago$16.82 - $20.24 per hour
...Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing... ...knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for...SuggestedLocal areaFlexible hoursShift workNight shiftGlobal Partners
Montpelier, VT4 days ago$120k - $130k
...requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all...SuggestedLocal areaRemote workFlexible hoursCompass Group, North America
Montpelier, VT20 hours ago- Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent...Suggested
KFC
Barre, VT3 days ago $69.75k - $102.3k
...programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including...SuggestedHourly payWork at officeFlexible hoursNational Life Group
Montpelier, VT2 days ago$127.9k - $159.9k
US-Remote Full time R01534 Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & ...Full timeWork at officeLocal areaRemote workWorldwideFlexible hoursSumitomo Pharma
Montpelier, VT1 day ago- Job Description Provide EHS leadership, guidance, resources, and support for the company’s manufacturing facility. Develop, implement, and maintain environmental, health, and safety programs that promote safe work practices and employee engagement. Lead safety...For contractorsWork at office
The Chatham Group
Montpelier, VT3 days ago - Manager In Training Montpelier, Vermont, KRG Pizza, LLC About Us Great People! Great Pizza! Job Description You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then ...Work experience placementFlexible hoursShift workDay shift
Domino's Franchise
Montpelier, VT3 days ago $30 per hour
Job Description Veterans and Military Spouses belong at Oracle This is a place where your military experience and talent will help you thrive. Our culture of inclusion values the skills that veterans bring to our workforce and empowers you to use them to transform...Hourly payTemporary workInternshipLocal areaFlexible hoursOracle
Montpelier, VT1 day ago$120k
Please note that this position is contingent upon bid award The IV&V Project Manager leads independent oversight and assessment activities for complex technology implementation and modernization programs. This role combines traditional project management experience ...Remote workMAXIMUS
Montpelier, VT3 days ago$100k - $140k
️ Project Manager – Heavy Civil Construction ️ Ready to build projects that actually matter? Join a growing heavy civil construction company delivering complex infrastructure projects across the Northeast - from wastewater facilities and dam work to excavation, process...For subcontractorNight shiftLinkedIn
Middlesex, VT6 days ago- About Q2IMPACT: Q2IMPACT is a data-first organization known for delivering innovative, customized solutions in monitoring, evaluation, learning, digital transformation, and performance management for government, security, and development partners. Drawing on deep expertise...Contract workTemporary workFor subcontractorWork at officeLocal areaRemote work
Q2impact
Montpelier, VT8 hours ago $57k - $62k
...stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. The Supervisor, Service Delivery is responsible for leading frontline staff in the accurate, timely, and compliant execution of Release of...Immediate startDatavant
Montpelier, VT20 hours ago- ...support equipment trials, installations, startups, replacements, and capital projects. People leadership: Lead and develop supervisors, leads, and employees; set performance expectations; conduct coaching, reviews, training, and development planning; strengthen frontline...Shift work
Butternut Mountain Farm
Montpelier, VT20 hours ago $186.49k - $278.88k
...people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal...Full timeTemporary workLocal areaRemote workWorldwideFlexible hoursOtsuka America Pharmaceutical Inc.
Montpelier, VT20 hours ago$20.75 - $23.08 per hour
Service Leader Town of Berlin, Vermont 25 Eclipse Circle, 05641 Cultivate a better world Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face...Work at officeLocal areaShift workChipotle
Montpelier, VT20 hours ago- ...information systems and services for the State of Vermont. Work is performed under limited supervision of a senior team member or Supervisor.Project Managers at this level are responsible for creating, baselining, and executing project work plans, including scope,...Work at officeRemote workMonday to FridayFlexible hours
State of Vermont, USA
Montpelier, VT1 day ago - Construction Project Manager – Lead Complex Heavy Civil & Industrial Builds You will serve as the primary leader of project delivery, taking full ownership of high-stakes heavy civil and industrial infrastructure projects. This role offers the autonomy to manage complex...Weekly payWork experience placementFor subcontractorWork at officeRelocation package
Coastal Products Company
Montpelier, VT1 day ago $70k - $80k
Come join our amazing team ! The Wholesale Sales Manager will be responsible for the management of Account Executives and broker relationship building within a Sales area, focusing on wholesale and correspondent lending. Responsible for achieving sales goals on a monthly...Base plus commissionWork experience placementLocal areaFlexible hoursCarrington
Montpelier, VT3 days ago$125k - $150k
Remote Full time R23168 Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and...Full timeTemporary workFor contractorsLocal areaRemote workNelnet
Montpelier, VT3 days ago$119.6k - $215.4k
Do you love solving problems in creative ways? Thrive on delivering high ROI and standout customer experiences? Do you want to become the go-to expert for the biggest names in Commerce, Transportation, and Manufacturing? Join our Prestigious Customer Success & Professional...Work experience placementWork at officeRemote workAkamai
Montpelier, VT20 hours ago- Description About Caledonia Food Co-op Caledonia Food Co-op is a member-owned grocery store that draws together the diverse communities of Caledonia County and surrounding areas in an inclusive space supporting food justice, local resilience, environmental stewardship, ...Local area
- About Us SUSE is a global leader of enterprise open source software. By transforming community innovations into secure, sovereign and AI-ready solutions, SUSE empowers customers to escape vendor lock-in and regain control of their IT destiny. Through industry-leading Linux...Full timeContract work
$141.59k - $176.99k
Job Description Summary: The Senior Preconstruction Project Manager – Energy Storage is responsible for leading the Energy Storage Preconstruction Group’s efforts with daily management, coordination, and successful completion of the energy storage project scope, budget...Contract workFor subcontractorRemote workSOLV Energy, Inc.
Montpelier, VT20 hours ago- Class A Tour Driver - Zwilling Culinary Airstream Program Location: Nationwide Position Type: Contract based| Travel-Based | Seasonal Availability Required About the Role: It's a Culinary World. We are ZWILLING showcasing our amazing high-quality products on a trek across...Contract workSeasonal work
$100k - $122.6k
The IT Configuration Analyst provides configuration management leadership to ensure the configuration management database (CMDB) accurately represents enterprise infrastructure, applications, and services. This role owns day‑to‑day and strategic CMDB activities, ensuring...Contract workWork at officeASM Research, An Accenture Federal Services Company
Montpelier, VT1 day ago- Shift Leader As a shift leader, you will supervise restaurant operations on a shift-by-shift basis. You will also assist the management team in providing team member support and coaching to ensure tasks are performed effectively, helping America Run on Dunkin'. The...Shift work
Dunkin'
Montpelier, VT1 day ago $73k - $75k
...support systems. Effectively communicates and builds relationships with the claims' examiner, client, injured worker, attorney and supervisor. Identifies issues related to delayed recovery and/or return to work and problem solves with a creative thinking approach...Full timeWork experience placementRemote workFlexible hoursSedgwick
Montpelier, VT4 days ago$119k - $148k
...Service Delivery & Operations Lead safe, efficient field service delivery for a ~$25M P&L, directing ~10 Field Engineers and Supervisors and an extended team of ~35 Field Engineers. Optimize workforce planning, standard work, metrics, digital tools, documentation...Permanent employmentContract workTemporary workWork experience placementFlexible hoursHoneywell Technologies
Montpelier, VT1 day ago- ...Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Flexibility to operate and self-driven to excel in a fast-paced environment Ability to work independently and as a member of...Full timeLocal area
Ryder
Montpelier, VT2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Reservations Supervisor. Be the first to apply!
