Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 1986 and has grown into a team of nine who are dedicated to serving our customers at a high level. I originally planned to become a pilot, but my dad encouraged me to pursue a career as a State Farm agent and it turned out to be the perfect fit. I discovered I truly love helping others and solving problems for families in our community.

I attended LSU, and insurance runs deep in our family - my father-in-law is also an agent. Over the years, we’ve earned more than 800 five-star reviews, something we’re incredibly proud of because it reflects our commitment to service. I also built and designed our new office building to create a welcoming, professional space for both our customers and our team.

Our team enjoys PTO, paid holidays, a paid birthday off, a 401(k), health benefits, and licensing paid up front. We believe in taking care of our people so they can focus on doing great work. We stay active in the community by supporting various charities and local causes. Giving back and creating a safe, supportive presence in our area is important to us.

Our culture is positive, drama-free, and focused on helping others. We’re looking for someone with a strong desire to serve, who genuinely wants to make a difference and provide a safe place for customers. If you’re positive, people-focused, and motivated to help others at a high level, this could be a great fit for you.

ROLE DESCRIPTION:
Brian Thomson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.