Senior Computer Operator, (SG-14)(NYHELPS) Item#

Duties Description Supervise staff that monitors and controls the operation of data center equipment, monitors mission-critical customer systems and operates print equipment to provide 24/7 service to customer agencies in conformance with documented procedures. Create and monitor batch job scheduling/calendar packages for open systems and mainframes. Ensure official agency policies and procedures are observed and advise management of accomplishments and pending issues. Some positions require employees to work nights, weekends, holidays and/or compressed work shifts.
This position is on the Computer Operations Team in the Bureau of Operations Services within the Chief Information Office.
• Monitor system consoles and diagnostic tools and report alerts or failures to appropriate staff for resolution.
• Operate print and post processing equipment for daily job output.
• Align and configure printers and related equipment.
• Follow security procedures for storage, transportation, utilization, disposition, and accountability of secure stock.
• Monitor Ricoh Process


Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.


No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program.
For appointment to the Senior Computer Operator position you must have:
A high school or high school equivalency diploma and one year of full-time experience in the operation of large scale/commercial printing equipment, a mainframe or medium to large server, multi-variable print production, or information technology related activities.


Competitive Qualifications:
You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 56.2, 70.1 and or 70.4 of the Civil Service Law.


Transfer:
For 52.6, 70.1, or 70.4 transfer to a Senior Computer Operator, salary grade (SG)-14, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-12 or above.


Appointments via transfer must not result in second, consecutive transfer with an advancement of more than two S-grades or one M-grade.


To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website:

55b/55c Program appointment:
This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)

Additional Comments Preferred Qualifications/Knowledge, skills, and abilities:


• Ability to lift 50 pounds.

• Demonstrates strong interpersonal skills and communicates with tact and diplomacy with peers, management, vendors, and technical staff.

• Demonstrates ability to work in a team environment, willing to take direction, as well as work independently.

• Demonstrates the ability to meet production requirements while consistently upholding quality control standards.

• Knowledgeable in Microsoft Office and Microsoft Teams.

• Demonstrates reliability and dependability under varying shifts and conditions.

Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at View phone number on click.appcast.io.

Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications.


OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:
• A state pension with vesting after five years' service
• Comprehensive medical, dental and vision insurance available to all employees and their dependents
• Flexible spending accounts for dependent and health care
• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
• Public Service Loan Forgiveness (PSLF)
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• Holiday and paid time off
• Shift and geographic pay differentials
• A committed continuous learning environment
• Informational Brown Bag sessions
• Wellness at Work Programs to promote employee health and wellness
• OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
• And much more

Some positions may require additional credentials or a background check to verify your identity.

Name Kathy Shellhamer


Telephone View phone number on click.appcast.io


Fax View phone number on click.appcast.io


Email Address View email address on click.appcast.io


Address

Street Office of the New York State Comptroller, Division of Human Resources


110 State Street, 12th Floor


City Albany


State NY


Zip Code 12236


Notes on Applying Submit a clear, concise cover letter and resume stating how you meet the minimum qualifications for this title. To apply, copy and paste the following link into your browser:

Reference Item #08197-KKS on your cover letter for proper routing.


Unofficial transcripts and/or templates will be required for certain positions. Documents must be sent as unlocked and accessible attachments.
If you have questions about this vacancy, please contact this Division representative:
Division Contact: Lisamarie Hitchcock
Email Address: View email address on click.appcast.io