Fulfillment Support Clerk

Fulfillment Support Clerk

At our company, we move fast, adapt quickly, and turn challenges into opportunitiesall while keeping quality at the heart of everything we do. We believe that work should be a positive and respectful place, and that with the right mindset, anything is achievable. Our Vision: Fulfill the essential promise of pharmacy care and help people to live to their healthiest, happiest, and fullest potential. Our Mission: To be the disruptive force that drives meaningful change within pharmacy services.

Summary: Fulfillment Support Clerk will support fulfillment operations to ensure client requests are completed with the highest priority. The Inventory Support Clerk will catalog, organize, and notify clients of orders returned to the pharmacy as well as reshipping orders.

Essential Duties and Responsibilities

• Assist with all physical inventories.
• Responsible for organization of all return packages, including logging and reshipment.
• Responsible for order requests received through the central fill work requests and email and all associated deadlines.
• Assist with supplier product recalls and their timely return to vendor; maintain appropriate documentation from initial notification through product return.
• Assist with inventory audits to eliminate expired drugs in inventory, including documentation for reverse distributors.
• Stock medications according to FEFO inventory system.
• Provide support to the inventory department.
• Assist with general clerical duties and filing.
• Respect and maintain confidentiality guidelines of HIPAA.
• Follow and aid in enforcement of all company policies and procedures.
• Responsible for other duties assigned.

Education and Experience

• High school diploma or equivalent.
• Registered pharmacy technician preferred.
• Previous inventory experience preferred.
• Previous pharmacy experience preferred.
• Familiarity with Microsoft Word, Excel, and Outlook.

Knowledge, Skills, and Abilities

• Attention to detail.
• Ability to handle multiple activities or interruptions at once.
• Ability to communicate effectively, patiently, and courteously.
• Focused team player, who can work in conjunction with pharmacists, other departments, customers, and management.
• Work independently with little supervision and meet daily deadlines.
• Ability to perform repetitious work accurately.

Work Environment / Physical Demands

This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with customers/clients. Some travel may be required.

EOE M/F/D/V WellDyne and HealthDyne are equal opportunity employers and prohibit discrimination of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected status under federal, state, or local law.