Stewarding Supervisor

Job Description

Job Description

Loews New Orleans Hotel offers careers in the city's Warehouse District, where culture, comfort and hospitality come together. Team members help create upscale guest experiences in a prime location near the energy, charm and character of the Big Easy.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, retirement benefits
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance & Pet Bereavement
• Team Member Hotel Rates, other discounts, perks and more
• Complimentary meals in Team Member Café while working
• Community volunteer opportunities
• Complimentary parking
• Benefits are subject to eligibility and may vary by position

A hands-on and detail-oriented Stewarding Supervisor who will lead the stewarding team and ensure the highest standards of cleanliness, organization, and safety across all back-of-house areas. In this role, you'll oversee dishwashing operations, manage equipment and supply inventories, and maintain compliance with sanitation and safety regulations. Your leadership will keep kitchen operations running smoothly, supporting culinary and food & beverage teams to deliver exceptional guest experiences.

Who You Are:

• Clear Communicator : You set expectations with confidence and foster a positive, collaborative work environment

• Empowering Leader : You delegate effectively, monitor performance, and provide constructive feedback to drive team success

• Operational Expert : You understand the cleaning, maintenance, and organization of kitchen equipment and dining areas inside and out

• Safety Advocate : You uphold health and food safety regulations, ensuring compliance with sanitation standards at all times

• Inventory Strategist : You manage supplies with precision, keeping kitchens stocked and organized for seamless operations

• Veterans and military spouses are encouraged to apply

What You'll Do:

• Lead and supervise the stewarding team, assigning tasks and ensuring all responsibilities are covered throughout each shift

• Monitor team performance, providing hands-on training, coaching, and feedback to maintain consistent service excellence

• Oversee the cleaning and sanitation of dishes, glassware, flatware, pots, and kitchen equipment, ensuring everything meets Loews' high standards

• Ensure dishwashing machines and cleaning equipment operate efficiently, reporting malfunctions promptly for repair

• Coordinate the cleaning of kitchen areas, storage spaces, and back-of-house areas to maintain a spotless and organized environment

• Enforce proper safety procedures and hygiene protocols to prevent accidents and contamination

• Monitor compliance with health department regulations, including food safety and sanitation guidelines

• Assist with inventory management for cleaning supplies, chemicals, and equipment, ensuring the department is well-stocked and organized

• Oversee safe handling and storage of cleaning chemicals in accordance with safety standards

• Collaborate with banquet, culinary, and outlet teams to ensure all necessary equipment such as trays, glassware, and cutlery is available and prepared for events

• Support event setup and breakdown, coordinating with banquet and culinary teams for seamless execution

• Manage the return and proper storage of equipment after events, ensuring accountability and organization

• Foster teamwork and maintain a positive work environment that encourages productivity and cooperation

• Step in to manage day-to-day floor operations in the absence of the Executive Steward or Assistant Executive Steward

• Attend Banquet Event Order (BEO) meetings as needed and prepare setups according to established standards

• Regular attendance in conformance with standards

• May be required to work varying schedules to reflect business needs

• Required to attend all mandatory training sessions and meetings

• Perform other duties as assigned

Your Qualifications Include :

• High School Diploma or equivalent, preferred.

• Minimum 2-3 years of experience in a mid-volume stewarding operation within an upscale hotel or restaurant preferred

• Ability to work in a fast-paced environment and manage time efficiently

• Excellent time management skills with the ability to multitask and prioritize tasks efficiently

• Physical ability to perform duties, including lifting heavy items, standing for long periods, and operating cleaning equipment

Who You'll Supervise :

• Stewarding Department

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.