Part Time Retail Associate

Kalamazoo Gospel Ministries Staff Position

Kalamazoo Gospel Ministries is a privately funded 501(c)3 non-profit, evangelical Christian ministry. Our designated purpose is religious, and we are a Christ-centered ministry which is dedicated to sharing the Gospel and helping the homeless and impoverished. We consider every position to be essential in the fulfillment of our ministry and statement of purpose. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord.

Essential Functions:

• As a member of staff, uphold, promote, and encourage, in word and deed, desired organizational culture and values; purposefully seek to establish and maintain a culture that is based on grace and affirms and advances KGM's vision and purpose.

Cashiering:

• Greet customers entering the store offering friendly customer service. Answer any questions, (i.e., where is the bathroom, store hours, pricing policies, etc.) Be knowledgeable to answer in an accurate professional manner.
• Receive payment by cash, credit card, or automatic debits cards. Receive, or verify and accept vouchers from shelter residents, for products sold in the store.
• Organize, restock, and arrange display merchandise throughout store.
• Keep stock of, and replenish as needed; bags, boxes, register tape, candy, pens, staples and other tools as needed for full operation at the register.
• Input customer information for database
• Express the Christian Views of the Kalamazoo Gospel Mission, and if so inspired write a scripture on the front board for patrons to read.
• Issue receipts, and upon Manager Approval, credits slips, or alternate exchange to customers to resolve any sale issues.
• Keep accurate change in drawer and let someone know when dollar bills or fives are low to ensure we can make change for higher bills
• Maintain clean and orderly checkout areas. Provide great customer service
• Assist in the stocking and rotation of merchandise
• Continually serve as a positive role model for all employees, shelter participants and customers
• Being a roll model and teacher to guest doing Christian service hours and job training.

Warehouse/Receiving/Donation Attendant:

• Assist donors with unloading cars & carrying in donations. Provide receipts to donors, inputing customer information into computer and greet with polite and friendly demeanor.
• Operate Forklift for loading and unloading merchandise.
• Sort, Collect and disburse, bag/box all donations brought in and prepare it for appropriate pricing and distribution out to the sales floor.
• Sort, clean, organize, and donations as they are brought in, discarding un-salable items while utilizing space allotted for separated merchandise.
• Always assist other attendants in keeping the area neat and clean.
• Take discarded items out to the compacter in a timely manner so as not to let pail overflow or not be ready for continued use
• Assist the donation truck driver loading or unloading donations or purchased merchandise for customers out on the sales floor.
• Demonstrate consistent positive behavior with all internal and external customers and professionally communicate our donation policies and procedures.
• Attend training/meetings as scheduled by Management.
• Responsible for maintaining a safe working environment.
• Being a role model and teacher to guest doing Christian service hours and job training.

Driver Duties:

• Ability to become an authorized driver
• Maintain authorized driver status
• Plans and completes an efficient delivery/pickup route for the day
• Loads /Unloads delivery vehicles with care
• Ability to drive safely.
• Ability to use navigation tools

Knowledge, Skills, and Abilities Required:

• Highly ethical with the ability to make smart, timely decisions.
• Ability to carry out a series of instructions without constant supervision.
• Ability to remain professional and courteous at all times
• Ability to lift up to 50lbs regularly

Personal Attributes and Values:

• Have a personal relationship with the Lord Jesus Christ and a desire to serve Him.
• Be a consistent witness for Jesus Christ
• Exhibit spiritual maturity as defined by evangelical biblical standards and in accordance with the employee handbook.
• Have a heart of compassion and caring toward the homeless and hurting and a passion about ministering life transformation in an urban setting.
• Demonstrates a courteous and Christ-like manner with internal and external partners
• Highly ethical with the ability to make smart, rapid decisions; demonstrates excellent integrity.
• Flexible, cooperative spirit
• Possess and promote a drug, nicotine free lifestyle.

Working Conditions/Physical Factors:

• Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%
• Work will predominately require individual to stand.

Equipment/Tools Used:

• Computer
• Register
• Pricing gun
• Phone
• Driving Mission vehicle
• Forklift
• KGM Vehicles

Education/Experience and/or Certification:

• Prefer retail and customer service experience
• High School Diploma or Equivalent
• Forklift Certification Training available
• Valid Driver's License preferred
• Clean Driving Record