Service Manager

Beckley Chevrolet | Beckley, WV Beckley Chevrolet is seeking an experienced, results-driven Service Manager to lead our Fixed Operations department. This is an outstanding opportunity for a proven leader who has a track record of driving profitability, delivering exceptional customer service, and building high-performing service teams. We are looking for someone who has demonstrated success managing a dealership service department—someone who understands the importance of technician productivity, advisor performance, customer retention, and operational excellence. What We're Looking For Proven experience as a Service Manager in a franchised automotive dealership Strong knowledge of Fixed Operations, including service profitability, technician efficiency, workflow management, and customer satisfaction Ability to lead, motivate, and develop service advisors, technicians, and support staff Excellent communication, leadership, and organizational skills A commitment to delivering an outstanding customer experience while achieving department goals Experience with dealership management systems and manufacturer processes Preferred Qualifications General Motors dealership experience is a significant advantage Strong understanding of warranty administration, fixed operations reporting, and dealership KPIs History of improving customer satisfaction scores and department performance What We Offer Competitive compensation package with performance incentives Health, dental, and vision insurance Paid vacation and holidays 401(k) with company match Ongoing training and professional development The opportunity to lead a growing service department with a respected Chevrolet dealership #J-18808-Ljbffr Mills Automotive Group