Customer Success Manager — SaaS Adoption & Retention
IRIS Software Group
Swipeclock, an IRIS Software Group company, is seeking a Customer Success Manager to join our Client Success team in the United States. You’ll manage a diverse portfolio across Swipeclock products, drive adoption, education, and retention, and partner with Product, Support, Implementation, Sales, and Finance to ensure customers receive guidance and resources for success. The ideal candidate is proactive, organized, comfortable with SaaS technology, and confident communicating with customers via #J-18808-Ljbffr IRIS Software Group
$130k - $140k
...time required based on customer, territory, and... ...opportunities, where success depends on navigating... ...approach that supports retention, adoption, and long-term customer... ...visibility while confidently managing long, multi-threaded... ...enterprise sales in SaaS, education technology...SuggestedRemote workShift work- Hire Overseas is seeking an Internal Customer Success Manager to own existing client relationships after the sale. You will run check-ins, coordinate... ...role is fully remote in the US with duties across growth, retention, and client success. You’ll join a small team with direct...SuggestedRemote jobOverseas
- ...Sr. Customer Success Manager Red Points is the most widely used solution to recover digital... ...responsible for best-in-class user adoption, revenue retention & growth, and customer advocacy.... ...-facing roles, preferably within a SaaS technology organization Experience...SuggestedFlexible hours
$100k - $130k
...You'll be one of the first Customer Success Managers on Searchable's U.S. team,... ...accounts end to end: onboarding, adoption, renewal and expansion.... ...client services at a B2B SaaS company or agency. ~ A track... ..., plus commission tied to retention and expansion Equity in...SuggestedBase plus commissionWork at officeWork from homeNight shift- ...Customer Success Manager, Mid-Market Salt Lake City Work Mode: Hybrid 3 days per week in our Salt... ..., they proactively secure customer retention and unlock strategic expansion opportunities... ...customer-facing role within SaaS ~ Proven success managing and growing...SuggestedWork at office3 days per week
- ...Customer Success Manager The Customer Success Manager is responsible for managing... ...them toward sustained adoption and success while identifying... ...strong outcomes and retention, owning renewal readiness,... ...management role, ideally within a SaaS, financial software, or...Local area
- ...Strategic Customer Success Manager PDQ, founded in Salt Lake City, UT, USA,... ...You'll drive deep product adoption, uncover and close expansion... ...directly shapes PDQ's revenue retention and long-term customer... ...Must Have: ~7+ years of SaaS/B2B customer success, account...Full timeTemporary workH1bWork at officeLocal areaFlexible hours
- ...leading beverage company in Salt Lake City is seeking a Performance Manager to analyze distributor performance and provide support for... ...will have a Bachelor's degree and 3+ years of experience in B2B retention management. A full benefits package is offered, including...
- ...Customer Success Manager Tava Health is on a mission to improve mental health through better access to high-quality therapy. We partner with... ..., and expansion while playing a strategic role in account retention and satisfaction. This is a great opportunity for someone...Weekly pay
- We're looking for an Internal Customer Success Manager to own existing client relationships at Hire Overseas, a fast-growing offshore staffing... ...candidate that goes in front of a client Growth and Retention Spot when a client is ready to hire again before they ask...Full timeFor contractorsRemote workOverseas
$55k - $65k
...company, provides workforce management solutions that help... .... We are looking for a Customer Success Manager (CSM) to join our... ...primary focus on customer adoption, education, engagement, retention, and overall customer... ...comfortable working with SaaS technology, and confident...- ...UPS Signature Customer Success Supervisor Explore your next opportunity... ...Success Supervisor will manage a high volume of smaller customers... ...customer satisfaction and retention at scale, leveraging... ...account growth. Drive product adoption and educate customers on products...Permanent employment
$115k - $150k
...revolutionizing the way businesses manage payments and billing, making... ...errors, and enhance our customers' financial operations. As we continue... ...a dynamic Head of Customer Success to lead our customer success... ...leadership role, preferably in the SaaS or fintech industries...Work at office$44.9 - $89.9 per hour
Job Description The Sr Customer Success Manager (Sr CSM) is a strategic, customer-facing leader responsible for driving value realization... ...needs and mitigating risk. The Sr CSM is accountable for retention, adoption, partnership strategy, and overall customer experience...Hourly payTemporary workFlexible hours- Connecteam is seeking a motivated Professional Service Manager to deliver services, set up features, and migrate data for clients. You will... ...across shifts and operations. Ideal candidates have 1 year in SaaS, native English, and strong communication skills, with the...Monday to FridayShift work
$30 - $45 per hour
...Responsibilities Architect and execute customer lifecycle campaigns across... ...-app, and push) Develop and manage data integrations between... ...of SQL for audience queries Success Metrics Campaigns are... ...CrucialPoint Agency is a full‑service retention marketing agency that...Full timeRemote work$72.2k - $120.2k
...trusted partnerships, driving adoption, and delivering value through... ...decision-making for our customers across global health. We support... ...private sector. You will create successful partnerships through solution... ...using curriculum-based SaaS information or assessment tools...Work at officeLocal areaImmediate startFlexible hours3 days per week$60k
...The Customer Engagement Manager is a key member of our Go-To-Market... ...will help customers successfully engage with and realize... ...will help improve adoption within our product suite... ...to drive retention. This is a full-time... ...customer support for SaaS-based software Proficiency...Full timeFor contractorsWork experience placementFor subcontractorWork at officeLocal areaRemote workHome officeWork visa- ...up of existing Filevine customers. You will drive growth... ...your book by expanding adoption and selling additional... ...inside sales role: you will manage a large portfolio of... ...Partner with Customer Success, Support, and Account Management... ...account management, or SaaS sales, ideally with...Full timeTemporary workWork experience placementWork at office
$72k - $192k
...Account Manager Location: Fort Lauderdale, FL, Raleigh, NC,... ...business challenges. Drive adoption of new and existing features... ...Track client satisfaction, retention, utilization, and revenue growth... ...account management or customer success experience Bachelor’s degree...Full timeTemporary workLocumRemote workWork from homeFlexible hours- ...Principal Customer Success Manager (CSM) Whether you're an experienced professional or just getting... ...requirements. Prescribes the adoption and use of product features, functionality... ..., drives satisfaction, adoption, and retention. Understands customers' business...
$106.97k
...requirements and in conjunction with Regions' Retention Schedule for a minimum of three years.... ...Description: At Regions, the Program Manager will design, implement, and oversee... ...enablement and development solutions Drives adoption of sales processes, tools, products, and...Full timeFor contractorsWork at officeFlexible hours- ...Customer Success Executive Join PatientPoint to be part of a dynamic... ...the most from our products, manages all aspects of service from... ...and promotes engagement and retention. As the primary customer advocate... ...for product training and adoption by proactively engaging customers...Full timeInternshipWork at officeFlexible hours
- Oracle Health is seeking a Sr Customer Success Manager to lead a defined portfolio of high-impact customers... ...priorities, ensuring long-term retention and success with Oracle Health... ...oversee strategic business reviews, adoption metrics, risk mitigation, and cross-functional...
$120.96k - $157.92k
...Commercial Customer Success Manager, DX Sales | Salt Lake City, United States | Remote, Remote You will join a team of collaborative CSMs and report to our Manager of Commercial Customer Success. Everyone on the team is here to do more than just be a great CSM....Local areaRemote work- ...Commercial Customer Success Manager, DX Sales | Salt Lake City, United States | Remote, Remote This is a special opportunity for the right person. At DX, the challenge isn't firefighting or dealing with a buggy product. Our challenge is partnering with customers...Remote work
- ...Senior Dealer Success Manager PureCars helps unlock the full sales potential... ...dealers to capture more customers, optimize digital... ...the PureCars customer through retention and growth. If you have a strong... ...makers, and creating a long-term adoption of PureCars value...Local areaWork from homeNight shift
- Acrisure is seeking a Commercial Lines Account Manager to support our growing Client Service Center. This role focuses on retention, renewals, and growth through consultative service and the use of technology. You will manage a book of commercial insurance clients, build...
- ...coverage recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced... ...with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
$70k - $85k
...Account Manager Our goal is to rebuild the $1T+ insurance... ...products they haven't adopted yet Build deep relationships... ...in account management, customer success, or B2B sales (SaaS, proptech, or insurance... ...comp tied to upsells, retention, and rollout performance...Full timeWork at officeRemote work
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