Server Administrator

National Guard Employment Network

Job Description

Server Administrator
As the Server Administrator you will be part of a team that helps support and enhance Arcwood's IT infrastructure. This role will maintain responsibility for our cloud tenants, virtual servers, vendor appliances, and core infrastructure services while contributing to initiatives for system reliability, security and performance.

Prioritizes health and safety by adhering to policies, processes, and consistently maintaining safe practices
Effectively prioritizes and resolves Service Requests, Incidents, and Change Tickets to support operations and personnel
Provides support to the Service Desk by supporting Linux server-related issues including performance, storage, networking and services
Adheres to change control practices to minimize impacts and support operations
Ensures cloud tenants, virtual servers, vendor appliances and core infrastructure services are optimally operational with minimal disruption to business operations
Manages backup, restore validation, and disaster recovery operations for Linux systems (snapshots, file-level restore, and recovery testing)
Supports Linux workloads in cloud environments (AWS/Azure/GCP), including IAM basics, networking and VM lifecycle operations
Completes Linux hardening (CIS benchmarks), patching, least-privilege access and vulnerability remediation to support security and compliance
Adheres to, and creates updates for, process documentation as needed to ensure alignment across internal practices
Participates in or leads specialty projects in parallel with normal tasks and responsibilities
Provides Tier 3 server troubleshooting and support, including on-call rotation, and after-hours support
Maintains the ability to travel occasionally as needed up to 20%
Maintains the ability to work from an Arcwood office 4 days per week and remotely 1 day per week
Takes on additional duties as assigned to support the team and organization

Experience:

5+ years of administration/support experience with enterprise Linux (RHEL/Rocky/Ubuntu) servers in on-premises and virtualized environments (required) -OR-
In lieu of degree, 10+ years administration/support experience with enterprise Linux (RHEL/Rocky/Ubuntu) servers in on-premises and virtualized environments (required)
Experience in the administration of Linux service and OS components including system, journald, package management, yum/dnf/apt, kernel and filesystem basics (required)
Experience deploying, configuring, and managing virtual machines (VMware and/or KVM), with an emphasis on Linux guest performance, storage and networking (required)
Experience in deployment and configuration of monitoring/logging (e.g. Prometheus/node_exporter, Grafana, ELK/Opensearch) and alerting workflows (required)

Competencies:

Solid understanding of Linux identity, authentication, and access controls (SSSD, LDAP/FreeIPA integration, sudoers), plus TCP/IP fundamentals, DNS and DHCP
Ability to complete configuration management and standardization using tools such as Ansible or equivalent
Ability to write and review Bash (and basic Python) scripts for support and automation
Familiarity with vendor appliances and platforms supporting Linux ecosystems (backup, file shares, storage, DR and monitoring)
Knowledge of ITIL-based service delivery for Incident Management, Change Management, Problem Management, Capacit Management and Configuration Management
Ability to identify and resolve issues independently; demonstrates accountability and sound judgment
Holds self and others accountable to a high standard
Employs Think-Plan-Do Review and critical-thinking process for all tasks, large or small
Strong analytical and problem-solving skills
Ability to gain alignment with different stakeholders and represent a common view; ability to build strong business partnerships
Excellent written and verbal communication skills to effectively communicate with internal and external stakeholders
Regular and predictable attendance to perform the functions and requirements of this role

Additional Qualifications/Responsibilities

Bachelor's degree in information technology or related discipline (required)
Required Certifications:
- Red Hat Certified System Administrator (RHCSA) or equivalent (LPIC-1/Linux+)
- Red Hat Certified Engineer (RHCE) or equivalent Linux automation experience
- CompTIA Security+ or equivalent security fundamentals
Preferred Certifications:
- CompTIA Linux+, LPIC-2, Kubernetes (CKA/CKAD), AWS SysOps Administrator or Azure Linux specialty

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Vacancy posted 1 day ago

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