Shipping & Receiving Lead

Shipping & Receiving LeadFranklin, OHCompensation IncludesStarting pay rate of $24.17/hourAvailable Shift2nd: 3pm - 11pmOverviewThe Shipping Department Lead partners with Shift Leads to ensure the safe, efficient, and accurate execution of all shipping and receiving operations. This position serves as the department's subject matter expert and primary point of contact for resolving operational issues, coordinating daily dock activities, and supporting continuous improvement initiatives. The Shipping Department Lead plays a key role in maintaining inventory accuracy, ensuring compliance with safety standards, and leading department employees to achieve operational goals.Essential Duties and ResponsibilitiesPerform all duties of a Shift Lead within shipping and receiving operations, including assigning work, monitoring workflow, and completing required documentation and administrative tasksPromote and enforce compliance with all dock safety policies, procedures, and regulatory requirementsSafely operate forklifts and other powered industrial equipment to support shipping, receiving, inventory management, and dock operationsOversee and manage departmental training programs, ensuring training is effective, properly documented, and completed in a timely mannerCollaborate with the Load Planner to optimize dock scheduling and workflow efficiencyEnsure shift teams adhere to established dock schedules and loading prioritiesMonitor shipping and receiving activities to maintain accuracy for outbound finished goods, blank transfers, roll shipments, and inbound deliveries including roll stock, shippers, outsourced window blanks, pallets, and other materialsReceive outsourced window blanks into SAP and ensure accurate system transactionsEnsure materials received into staging areas are promptly picked up and delivered to the appropriate departmentsVerify that Shift Leads maintain accurate and timely updates within Open DockEnsure drivers are checked in and out professionally, efficiently, and in accordance with company proceduresOrder departmental supplies as needed, including airbags, trailer seals, and other shipping-related materialsInvestigate and resolve inventory discrepancies involving finished goods, blanks, and other materials in a timely mannerMaintain all departmental files, records, and required documentation in accordance with company standardsTrain, coach, and support team members while promoting accountability, productivity, and adherence to established proceduresAssist with continuous improvement efforts designed to enhance safety, service levels, inventory accuracy, and operational efficiencyQualificationsHigh school diploma or GED required; Associate degree in Supply Chain, Logistics, Business, or a related field preferredMinimum of three (3) years of experience in shipping, receiving, warehouse, distribution, or logistics operationsPrevious experience in a lead, coordinator, or supervisory role preferredDemonstrated knowledge of shipping and receiving processes, inventory control practices, dock operations, and warehouse workflowsAbility to safely operate powered industrial equipment, including forklifts; current forklift certification preferred or ability to obtain certification upon hireExperience loading, unloading, staging, and transporting materials using forklifts and other material handling equipmentWorking knowledge of SAP, warehouse management systems (WMS), or similar ERP systems; SAP experience preferredProficiency with Microsoft Office applications, including Outlook, Word, and ExcelStrong organizational, analytical, and problem-solving skills with the ability to prioritize competing tasks in a fast-paced environmentProven ability to train, coach, and support employees while ensuring compliance with company policies, procedures, and safety standardsStrong written and verbal communication skills with the ability to interact professionally with employees, drivers, vendors, and customersAbility to identify, investigate, and resolve inventory discrepancies and operational issuesAbility to read, write, and understand English sufficiently to perform job duties safely and accuratelyAbility to work a flexible schedule, including overtime, weekends, and call-ins as needed to support operational requirementsAbility to meet the physical demands of the position, including standing, walking, bending, reaching, climbing, lifting, and operating warehouse equipment for extended periods