Affordable Housing Assistant Community Manager

Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. We believe every voice is heard and every individual has opportunities to grow as our company grows. Asset Living is recognized as one of the nation’s Best and Brightest Places to Work and is a member of The Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO). Join a workplace where success is a collective journey and leadership is a shared responsibility. Assistant Community Manager The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. You will play a vital role in delinquency and the collection of rent to optimize the property's cash flow and financial position. You will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management in the absence of the Community Manager. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with the company’s policies and procedures, safety and fair housing guidelines, and liability concerns. Responsibilities As a leading affordable housing management company, we prefer the following experience in addition to the Essential Duties and Responsibilities outlined below for our affordable assets: Minimum of 1 year experience with affordable housing programs, including but not limited to: LIHTC, HUD (Project Based Section 8, Section 236, PRAC, 811 PRA, USDA - Rural Development (515), HCD, HOME Funds and Bonds) Affordable Housing Accreditation (HCCP, HCP-E, COS, BOS, TCS, CPO) or other applicable designations in affordable programs are preferred but not required. Essential Duties & Responsibilities Financial Management Posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently. Processing and reconciling daily all accounts receivable. Monitoring and following up on bad debt, including preparation of late notices, resident and guarantor contact, and filing evictions. Helping the property meet budgeted revenues, expenses, and Net Operating Income. Posting of all charges to resident and non-current resident accounts, including bill back of utilities where applicable. Performing end-of-the-month closing procedures and reporting. Maintaining accurate and organized records; auditing resident files to ensure accuracy. Walking units and posting all move-out charges, statements, and security deposit refunds. Personnel Management Regular/daily onsite attendance is required. Screen, hire, train, coach, and develop onsite staff using consistent techniques and company directives. Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks. Promote harmony and quality job performance of staff through support and effective leadership. Ensure staff compliance and consistency with company policies and procedures. Strategic leasing management and effective leasing techniques to achieve closures, follow-up, and documentation accuracy. Implement marketing strategies and systems as defined by the annual marketing plan. Address resident complaints, concerns, and requests to ensure resident satisfaction. Develop and implement resident retention programs (e.g., resident functions, promotions, monthly newsletter). Show, lease, and move in prospective residents. Administrative Management Manage excellent customer service and monitor service request turnaround and maintenance staff responsiveness. Maintain property appearance and ensure timely repairs through regular inspections and tours. Assist with supervision of all business functions related to operations. Plan for and utilize property resources, equipment, and supplies economically (e.g., obtaining bids, dealing with inadequate service). Education/Experience High School Diploma or Equivalent; Bachelor’s degree preferred, or two years of experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience. Ability to understand and perform all onsite software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical Requirements Regularly required to remain in a stationary position, communicate with others, and perform repetitive motions; ability to assess accuracy, neatness, and thoroughness of work. Frequently required to move about to accomplish tasks or move between worksites. Occasionally required to ascend/descend ladders, stairs, and other structures; may work in various environments, including outdoor conditions and hazardous chemicals; lift and move objects up to 25 lbs; may work overtime, on weekends, or night hours as emergencies arise. Salary Range: $26.00 per hour to $28.00 per hour This job description should not be considered all-inclusive. It is a guide of expected duties and may be modified at any time. This is a safety-sensitive position and may be subject to additional compliance requirements. #J-18808-Ljbffr