Project Manager

IT Project Manager

Temporary position for up to 12 months, with the potential to become permanent - position is not benefit eligible. Schedule: Monday through Friday, 100% onsite in Attleboro, MA

Under the direction of the IT PMO Manager, the IT Project Manager leads multiple concurrent projects and complex enterprise initiatives across clinical systems, business applications, infrastructure, cybersecurity, digital health, and other organizational priorities. The position manages projects from initiation through closeout using established project management methodologies and governance practices. The IT Project Manager partners with sponsors, clinical and operational leaders, technical teams, and vendors to define scope, goals, deliverables, roles, responsibilities, budgets, schedules, and success measures. The position monitors performance, manages risks, issues, dependencies, and changes, communicates status to stakeholders and governance bodies, and supports effective transition of completed projects to operational teams. The role also manages vendor-neutral application and in-house service requests and supports coordination of the IT Governance Committee.

Education/Training: Bachelor's degree in information technology, business administration, healthcare administration, project management, or a related field. Five to six years of progressively responsible project management experience may be considered in lieu of the degree requirement.

Licenses/Certification: PMP, CAPM, or equivalent project management certification preferred.

Required Qualifications and Skills: Minimum of five years of progressively responsible project management or project coordination experience, preferably in healthcare or information technology. Demonstrated experience managing project scope, schedules, budgets, resources, risks, issues, dependencies, and stakeholder communications. Ability to lead cross-functional teams and influence outcomes without direct supervisory authority. Strong facilitation, negotiation, problem-solving, decision-making, and conflict-resolution skills. Excellent written and verbal communication skills, with the ability to communicate effectively with technical, clinical, operational, vendor, and executive audiences. Strong organizational skills with the ability to manage multiple priorities, deadlines, and changing business needs. Working knowledge of enterprise systems, data flows, system integrations, and application use across a complex organization. Proficiency with Microsoft 365 tools, including Word, Excel, PowerPoint, Teams, and SharePoint, and experience with project management tools such as Microsoft Project, Planner, or comparable platforms. Experience developing and maintaining comprehensive project plans and executive-level status reporting. Experience coordinating vendors and monitoring third-party deliverables, timelines, risks, and contractual commitments.

Preferred Qualifications and Skills: Healthcare IT, hospital, or other complex regulated-industry experience. Experience implementing enterprise clinical, financial, administrative, or business systems. Knowledge of project portfolio management, demand management, and IT governance practices. Familiarity with ITIL principles and best practices. Knowledge of HIPAA, information security, privacy, and healthcare regulatory requirements. Current knowledge of relevant technologies, industry trends, and digital transformation practices. Demonstrated responsiveness, adaptability, initiative, and commitment to transparent communication.

Essential Job Functions: Lead assigned projects from initiation through planning, execution, monitoring, implementation, transition, and closeout. Develop and maintain project charters, scope statements, schedules, budgets, resource plans, risk and issue logs, decision logs, and status reports. Partner with project sponsors and stakeholders to establish objectives, deliverables, governance, roles, responsibilities, success measures, and acceptance criteria. Facilitate project meetings; document decisions, dependencies, risks, issues, and action items; and follow through on assigned commitments. Manage scope and formal change-control activities, evaluating the impact of proposed changes on schedule, cost, resources, risk, and expected outcomes. Coordinate cross-functional internal resources, vendors, consultants, and third-party partners to meet project commitments. Identify, assess, track, mitigate, and escalate project risks and issues, supporting timely resolution and informed decision-making. Monitor project performance and provide concise, accurate updates to sponsors, stakeholders, leadership, and governance committees. Support project intake, prioritization, demand management, and portfolio reporting through the IT governance process. Manage applicable enterprise application and in-house service requests in coordination with operational and technical teams. Ensure appropriate testing, documentation, training, communication, operational handoff, benefits review, and project closeout. Promote compliance with organizational privacy, information security, records-management, and regulatory requirements, including HIPAA where applicable. Perform other duties as assigned to support organizational and departmental priorities.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Age and Diversity Related Criteria: Consistently treats patients, colleagues, and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.

Ability to Fulfill Job Expectations: Must have the ability to perform the essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation.

Physical Demands: Prolonged periods of sitting while working at a computer, participating in meetings, and performing project management activities. Frequent use of a computer, keyboard, mouse, telephone, and other standard office equipment. Frequent verbal communication and active listening in person, by telephone, and through virtual meeting platforms. Occasional standing and walking throughout office and healthcare facilities to attend meetings, conduct project-related activities, and collaborate with stakeholders. Ability to travel between organizational locations as needed to support project implementation and stakeholder engagement. Occasional bending, reaching, stooping, and lifting materials related to project activities. Ability to lift, carry, push, or pull up to 15 pounds occasionally. Ability to read and interpret information presented on computer screens, reports, project plans, and other business documents. Ability to work in a typical office and healthcare environment with frequent interruptions and changing priorities. May require participation in meetings outside of normal business hours to support project implementations, system upgrades, go-lives, or other organizational initiatives.