Housekeeping Manager - Nautilus 220

Job Description

Job Description

Nautilus 220 is a luxury waterfront residential community in Lake Park, Florida, offering an elevated living experience defined by refined design, exceptional amenities, and hospitality-driven service. Operated by Black Briar Management, Nautilus 220 is committed to delivering a best-in-class residential environment where every detail of the resident experience is intentionally curated and consistently maintained.

At Black Briar Management, we believe luxury is defined by service, consistency, and pride in presentation. Our team operates with the standards of high-end hospitality, where every interaction, space, and detail contributes to a seamless resident experience.

We are seeking experienced, detail-oriented, and service-driven housekeeping professionals who take pride in maintaining pristine environments and understand the importance of presentation in a luxury residential setting. If you thrive in structured environments where standards are high and consistency is expected, we invite you to apply.

POSITION OVERVIEW

The Housekeeping Manager is responsible for overseeing the daily operations of the housekeeping team at Nautilus 220. This role ensures that all common areas, amenities, and building interiors are maintained to the highest standards of cleanliness, presentation, and luxury hospitality expectations.

This is a hands-on leadership role where you actively guide the team, inspect work, enforce standards, and ensure that every area of the property reflects the quality expectations of Black Briar Management.

At Nautilus 220, cleanliness is not optional—it is a standard of excellence, and the Housekeeping Manager ensures that standard is consistently met.

CORE RESPONSIBILITIES

• Team Leadership: Supervise, train, and support housekeeping staff on daily tasks and standards. Provide direction, real-time feedback, and ensure accountability in performance and execution. Lead by example and maintain a culture of pride in cleanliness and service.
• Cleanliness & Standards: Ensure all common areas, lobbies, hallways, amenities, fitness areas, and back-of-house spaces are maintained at a consistently high standard. Establish and enforce cleaning procedures and ensure compliance across all shifts.
• Scheduling & Coverage: Assist in coordinating daily schedules to ensure proper coverage of all areas. Adjust staffing assignments based on occupancy levels, events, and operational needs.
• Quality Control & Inspections: Conduct routine inspections of all assigned areas to ensure quality standards are met. Identify deficiencies, correct issues immediately, and document findings as needed.
• Inventory & Supplies: Monitor housekeeping supply levels and report shortages. Ensure proper use, storage, and handling of cleaning materials and equipment.
• Equipment Oversight: Ensure all housekeeping equipment is maintained in proper working condition. Report repairs or replacements as needed to avoid service disruption.
• Resident Service: Respond to resident and management requests in a timely and professional manner. Ensure all concerns are addressed with urgency and a service-first mindset.
• Safety & Compliance: Ensure adherence to OSHA standards and proper handling of cleaning chemicals and equipment. Promote a safe working environment for all team members.
• Reporting: Maintain communication with management regarding staffing needs, operational challenges, and daily performance updates.

WHAT YOU BRING

• 3–5 years of housekeeping experience, preferably in a hotel, residential luxury community, or hospitality environment
• At least 1–2 years in a supervisory or lead role
• Strong knowledge of cleaning standards, sanitation practices, and housekeeping operations
• Ability to lead and motivate frontline staff effectively
• Strong attention to detail and pride in presentation standards
• Ability to work in a fast-paced, service-driven environment
• Bilingual English/Spanish preferred
• Flexibility to work weekends, holidays, and varied shifts as needed
• High school diploma or equivalent required

PHYSICAL REQUIREMENTS

• Ability to stand, walk, bend, reach, and lift throughout a full shift in an active building environment
• Ability to lift, carry, and manage cleaning equipment, supplies, and materials up to 40 lbs.
• Ability to handle and properly manage cleaning chemicals and supplies in accordance with SDS protocols
• Comfort working across diverse building environments including pool deck, fitness facilities, and back-of-house spaces

WHO YOU ARE

• Proud of clean - you find genuine satisfaction in a space that is truly immaculate
• A leader who earns respect through consistency, presence, and doing the work alongside your team when needed - and who gives honest, constructive feedback because you care about their growth, not just their output
• Organized and structured in how you plan and schedule, but adaptable when the building throws you a curveball
• Resident-aware - you understand that your work is the backdrop to the life that tenants experience at Nautilus 220.
• Accountable: if something in your area of responsibility isn’t right, you fix it without being asked
• A communicator who is equally effective with your team, the front desk, and the General Manager
• A developer of people: you coach in the moment, recognize effort and growth publicly, and hold your team to the standard with consistency and care - not just correction

WHAT MAKES US DIFFERENT

• Competitive benefits package provided. Details shared during the hiring process.
• Luxury waterfront working environment
• Opportunity to work within a premier hospitality-driven residential community
• Professional growth and leadership development opportunities
• Onsite parking
• Rewards & Recognition programs
• Collaborative and elevated service culture

Black Briar Management is an equal opportunity employer committed to a diverse, inclusive, and high-performing workplace.