Inventory Control Manager

Job Description
Title: Inventory Control Manager
Department: Operations

Position Summary

The Inventory Control Manager is responsible for establishing, maintaining, and continuously improving inventory accuracy, integrity, and control across the organization. This role leads the inventory accuracy recovery program, cycle counting processes, root cause analysis, system discipline within NetSuite, and cross-functional coordination to ensure inventory reliability supports operational efficiency and financial accuracy.

This position is accountable for building sustainable inventory control systems, driving corrective actions, and ensuring disciplined execution of inventory-related processes across all departments. This role is also responsible for managing the upcoming inventory-related planning and execution for facility move, including layout design, racking, bin locations, labeling, and sequencing.

Key Responsibilities

A. Inventory Accuracy Recovery Program

• Build and maintain a structured inventory accuracy recovery plan, including milestones, weekly deliverables, ownership assignments, KPI targets, and escalation protocols.
• Establish standardized measurement methods for overall inventory variance and A-item accuracy, subject to review by Finance and executive leadership.
• Coordinate daily and weekly recovery activities, ensuring counting, investigation, transaction correction, and CAPA efforts are integrated and not performed in isolation.
• Prepare and deliver weekly executive-level reports outlining progress, risks, aging variances, corrective actions, and required support.

B. Cycle Counting System

• Design, implement, and maintain a risk-based cycle count program considering item value, criticality, and historical variance trends.
• Ensure cycle counts are executed by trained personnel using approved procedures and properly documented records.
• Enforce recounts and supervisory review when discrepancies exceed established thresholds or indicate systemic issues.
• Maintain strict controls to protect count integrity, ensuring physical count results are not influenced by unauthorized system adjustments.

C. Root Cause Analysis and CAPA

• Ensure all material inventory variances are thoroughly investigated to determine root cause rather than simply adjusted in the system.
• Classify variance drivers, including but not limited to:
  • Receiving errors
  • Put-away errors
  • Picking errors
  • Work order consumption inaccuracies
  • BOM discrepancies
  • Unit-of-measure issues
  • Location/bin errors
  • Scrap reporting gaps
  • Theft or loss
  • Supplier discrepancies
  • Training deficiencies
• Initiate, support, or escalate Corrective and Preventive Action (CAPA) processes for recurring or systemic issues.
• Validate effectiveness of corrective actions before closure of recurring issues.

D. NetSuite Inventory Controls

• Enforce disciplined and accurate use of NetSuite for all inventory transactions, including receipts, transfers, issues, adjustments, and location movements.
• Partner with IT Systems & Analytics to define reporting, dashboards, exception alerts, permissions, and system controls.
• Identify and address system configuration, workflow, reporting, or training gaps impacting inventory accuracy.
• Ensure all inventory record changes are performed through authorized methods with proper documentation and audit traceability.

E. Facility Move Leadership

• Lead inventory-related planning and execution for facility move, including layout design, racking, bin locations, labeling, and sequencing.
• Define move strategies, verification methods, exception handling processes, and ownership for all inventory categories.
• Coordinate cross-functionally with Warehouse, Operations, Engineering, Quality & Safety, Procurement, Finance, and IT prior to execution.
• Identify and mitigate risks to operational continuity before and during the move process.

F. Slow-Moving and Obsolete Inventory Management

• Support identification and analysis of slow-moving, obsolete, excess, or damaged inventory.
• Provide accurate data and insights to Finance and Operations to support disposition decisions.
• Ensure all write-offs, reserves, and disposition actions follow proper approval authority; no independent approvals.
• Oversee accurate system transactions and physical control of disposed inventory in accordance with approved actions.

G. Cross-Functional Coordination

• Collaborate with Procurement on supplier accuracy, receiving performance, and shortage prevention.
• Partner with Engineering on BOM accuracy, item master data, unit-of-measure consistency, and engineering changes.
• Work with Finance on reconciliation, valuation accuracy, audit readiness, and adjustment approvals.
• Coordinate with Quality & Safety on CAPA, audit requirements, and compliant material handling practices.

H. Documentation, Training, and Position Continuity

• Develop and maintain all inventory control SOPs, work instructions, forms, and reporting tools required for sustainable operations.
• Ensure all personnel performing inventory-related tasks are properly trained and, where required, certified before independent execution.
• Maintain a comprehensive Position Continuity Package documenting responsibilities, active projects, dashboards, key contacts, and recurring processes.
• Ensure onboarding and training documentation is structured to retain institutional knowledge and support long-term continuity.

Qualifications

• Bachelor’s degree in Supply Chain, Operations, Business, or related field (or equivalent experience).
• 5+ years of experience in inventory control and supply chain management.
• Prior Experience and accuracy in relocating inventory from one facility to another
• Strong experience with ERP systems (NetSuite preferred).
• Demonstrated expertise in inventory accuracy improvement, cycle counting, and root cause analysis.
• Experience leading cross-functional initiatives and process improvements.

Key Competencies

• Analytical thinking and problem-solving
• Process discipline and attention to detail
• Cross-functional leadership and collaboration
• Accountability and ownership mindset
• Data-driven decision making
• Strong communication and reporting skills

Success Metrics

• Inventory accuracy (overall and A-item targets)
• Cycle count compliance and effectiveness
• Reduction in recurring variances
• CAPA closure effectiveness
• Audit performance and compliance
• System transaction accuracy and discipline