Senior Case Manager Youth & Family Support Lead

Senior Case Manager Job No: BRRSCM2616622 Location: Woodridge We’re looking for an experienced Senior Case Manager to join our Community Services team, supporting young people and their families through complex, real-life challenges . Location: Bridges Reconnect Community Services |Woodridge, QLD Role Type: Part Time Maternity Leave Cover until 9 April 2027 | 45.6 hours Fortnight Remuneration Range: $46.77 to $50.33 ph + Super + Salary Packaging+ Employee discounts At Lutheran Services , our Bridges Reconnect team provide vital support to young people aged 12–18 who are homeless or at risk of homelessness . Our team works alongside young people and their families to stabilise living situations and build stronger futures through counselling, group work, mediation, and practical support . About The Role: As a Senior Case Manager, you will deliver high-quality, evidence-based case management to young people and their families within a therapeutic, strengths-based framework. You’ll play a key role in assessing needs, developing tailored support plans, and coordinating services that help young people achieve stability, safety, and positive long-term outcomes. What You’ll Be Doing: Deliver comprehensive case management, counselling, and advocacy for young people and their families. Conduct risk assessments, intake, and ongoing support planning . Facilitate mediation and family engagement to improve relationships and housing stability. Provide therapeutic interventions including group work, psychoeducation, and life skills development. Collaborate with key stakeholders including Child Safety, Youth Justice, Education, and community services . Maintain accurate case notes, reporting, and data collection in line with compliance requirements. Contribute to service improvement, program delivery, and community engagement . What You’ll Bring: You are a passionate and experienced case manager who thrives working with young people in complex situations. A Bachelor’s degree in Human Services or related field. Demonstrated experience in complex case management and therapeutic interventions. Strong understanding of youth homelessness, family dynamics, and risk assessment Excellent communication and stakeholder engagement skills. Ability to work collaboratively in a fast-paced, client-centred environment Mandatory Requirements: Valid NDIS Worker Screening Clearance . Current Blue Card (Working with Children Check) . Current QLD Driver’s Licence . Why Choose Us? Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment). Discounts: on Health Insurance, Energy, IT & Appliances, Travel & More. Employee Assistance Program for wellbeing support. Fitness Passport – Stay active with discounted Gym Memberships for you and your family. Ongoing Training & Development opportunities to grow your career About Us: Lutheran Services is a not-for-profit organisation , providing exceptional care and support to communities acrossQueenslandfor the past 90 years .We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care,placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do,supporting over 6,000 people each year across more than 25 sites . Apply Now! Please attach your resume, complete the application form and the questions below. To view the position description, pleaseClick Here About Us We draw on our rich Lutheran tradition of caring for everyone - the individual, family and the community. We support older people, young people and their families, people living with a disability or mental illness, and families experiencing domestic violence and hardship. Together with the congregations that founded us, we’ve been serving Queenslanders since 1935. We are a not-for-profit organisation with more than 2,200 dedicated people, working across more than 20 sites from South-East to Central Queensland At Lutheran Services you'll love what you do Lutheran Services Lutheran Services 143 subscribers Watch on Privacy Acknowledgment I certify the information I have provided is an accurate account of my work history and qualifications and understand that false/misleading/non-disclosure of information may be cause for rejection or if appointed termination of employment. Yes I agree to the privacy statement * Personal Details * Required field Title * First name * Last name * E-mail * Mobile * Digits only or add + for international numbers Street * Street Cont. City, Town or Suburb * Postcode or Zipcode * Country * State, Region or Province * LinkedIn URL (Please click on your profile and copy the URL from your profile page.) Questions Please select the statement that best describes your right to work in Australia: * I am an Australian or New Zealand citizen or permanent resident I hold a current valid working visa for Australia I am not an Australian or New Zealand citizen, and I do not hold a valid working visa for Australia Do you have a valid Working with Children Check (Blue Card)? * I hold a valid Blue Card and can provide evidence I do not have a valid Blue Card but am willing to obtain one I do not wish to apply for a Blue Card Do you have a valid Open Driver’s licence? * Yes No Do you have a valid (NDIS) National Disability Insurance Scheme Worker Screening Check? * I have a current NDIS Worker Screen and can provide evidence I do not have a current NDIS Worker Screen but am prepared to obtain I do not wish to obtain a NDIS Worker Screen Please select the response that best describes you: * I have a current Police Check and am willing to provide If successful I am happy to obtain a Police Check I do not wish to obtain a Police Check If you were referred to this position by a current Lutheran Services employee, please provide their name below or put N/A if you were not referred. * word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 #J-18808-Ljbffr